Autumn Ridge Rehabilitation Centre
Strong Medicare quality ratings; families often praise effective physical therapy programs. Still worth an in-person visit.
based on 42 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy and community-focused events, making it a strong candidate for short-term rehab. However, families should be vigilant regarding communication and oversight; we strongly recommend establishing a clear point of contact for medical updates and conducting frequent, unannounced visits to monitor hygiene and call-light response times.
Google Reviews
Google Reviews
42 reviews on Google“Autumn Ridge Rehabilitation Centre receives high praise for its rehab therapy programs and a welcoming, family-oriented atmosphere. However, critical reviews from family members highlight serious concerns regarding communication during medical emergencies, inconsistent hygiene care, and staffing responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy programs
- Engaged and friendly nursing staff
- Clean and well-maintained facility
- Person-centered memory care
Concerns
- Poor communication regarding resident health status and medical updates (mentioned by 2 reviewers)
- Inconsistent hygiene care and assistance with daily living activities (mentioned by 2 reviewers)
- Slow response times to call lights and resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 72 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard great things about the physical therapy programs here; could you tell us more about how the therapists work with residents to maintain their mobility?
- 2How does the nursing team ensure that family members are kept updated and informed about any changes in a resident's health or medical status?
- 3What specific protocols are in place to ensure that medication management is handled accurately and consistently every day?
- 4Could you describe the process for responding to call lights to ensure that residents receive timely assistance with their daily needs and hygiene?
- 5What kind of daily activities or social engagement programs are available to help residents stay active and connected with others?
- 6In the event of a medical emergency after hours, what is the immediate procedure for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team worked with me and got me going. I particularly liked the biscuits an gravy every Friday.”
“The memory care focuses on person centered activities that enriches the lives those suffering from Dementia.”
“My Mother tested Positive for Covid. Neither my Brother or Myself were ever Notified. Also Hippa Violation...the person who was told (again) was not my Brother or Myself.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents who fell and were seriously hurt
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Autumn Ridge has significant recurring issues with fire safety systems and building infrastructure across all three surveys, including problems with smoke barriers, exit doors, and fire extinguishers. The facility also shows persistent deficiencies in daily care assistance and meal service timing. While all violations have correction dates, the pattern of repeated fire safety and care issues across multiple years suggests ongoing operational challenges that families should carefully consider.
Mar 31, 2026Routine4
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 31, 2025Routine10
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jun 18, 2024Routine11
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Autumn Ridge Rehabilitation Centre
for profit
Chain Affiliation
American Senior Communities
91 facilities nationwide
Chain avg rating: 3.8/5 · Rank 42 of 91
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit asccare.com
Medicare data downloads
Original nursing home datasets
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