Waters of Wabash Skilled Nursing Facility East the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (14 vs median 6)
Bottom 25% in IN · Critically understaffed (RN) · Worst in INFINITY HEALTHCARE CONSULTING chain · No penalties on record
What this means for your family
The facility is highly regarded for its clean environment and friendly staff, making it a potentially good choice for long-term care. However, families should be vigilant regarding hygiene and rehab services; ensure you have a clear plan for monitoring your loved one's daily care and therapy progress.
Google Reviews
Google Reviews
32 reviews on Google“The Waters of Wabash East receives high praise for its compassionate and friendly staff, with many families noting a welcoming and clean environment. However, there are significant concerns regarding inconsistent care standards, specifically reports of residents being left in soiled diapers and issues with the quality and delivery of physical therapy services.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Helpful and responsive administration
- Positive environment for long-term residents
Concerns
- Inconsistent hygiene care and delayed response to resident needs (mentioned by 2 reviewers)
- Inadequate physical therapy delivery and management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that resident call lights are answered promptly and hygiene needs are met consistently?
- 2I noticed some feedback regarding physical therapy; could you walk me through how your therapy team coordinates with nursing staff to ensure residents receive their scheduled sessions and progress tracking?
- 3With 84 residents in the facility, how do you foster a sense of community and ensure that daily activities are engaging and accessible for everyone?
- 4Could you explain the facility's current plan for addressing the recent health inspection findings to ensure the highest standard of care for your residents?
- 5How does your nursing team communicate with families regarding changes in a resident's health status or medical needs, especially during urgent situations?
- 6I see that the facility has a 4.4 rating on Google for its friendly environment; how do you support your staff to maintain that positive culture while managing the daily demands of resident care?
Personalized based on this facility's data
Key Review Excerpts
“The care was awful as far as making sure he was showered and changed. He sat in a soiled diaper one day from 2:30-5:20 when my husband and I got there.”
“My mom was sent there for rehab after a fall and never saw a physical therapist in person. She only worked with a physical therapist assistant.”
“I recently visited The Waters of Wabash, where my grandmother is staying, and I was thoroughly impressed with the care and professionalism of the staff, particularly Logan.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple reports triggering complaint investigations, with recent concerns about abuse reporting and infection control. This facility shows recurring problems across fire safety systems, emergency preparedness, and dietary services, with some issues like fire alarm procedures and emergency planning repeating across multiple surveys. While all deficiencies show correction dates, the pattern of recurring fire safety violations and complaint-driven investigations about resident protection warrants careful consideration during your visit.
Mar 17, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Provide care by qualified persons according to each resident's written plan of care.
Feb 16, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Dec 10, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
May 22, 2025Routine27
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Emergency Preparedness Deficiencies
Establish procedures for tracking staff and patients during an emergency.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Mar 12, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 5, 2024Routine19
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Create arrangements with other facilities to receive patients.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide properly sized and located linen or trash receptacles.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Ownership & Operations
Who Operates This Facility
Waters of Wabash Skilled Nursing Facility East the
for profit
Chain Affiliation
Infinity Healthcare Consulting
70 facilities nationwide
Chain avg rating: 2.2/5 · Rank 58 of 69 (Worst)
Ownership & Management
Owners
Johnson Memorial Hospital
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit watersofwabasheast.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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