Autumn Ridge Assisted Living
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based on 16 Google reviews
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What this means for your family
While recent reviews highlight beautiful renovations and a peaceful environment, the facility has a history of serious allegations regarding theft and inadequate night staffing. If you choose this facility, you should implement a strict protocol for monitoring resident belongings and verify the exact number of staff members on duty during overnight shifts.
Google Reviews
Google Reviews
16 reviews on Google“Autumn Ridge offers a peaceful, residential atmosphere with some residents and families praising the caring nature of the staff and recent facility improvements. However, there are serious, recurring allegations regarding staff misconduct, including theft of personal belongings and drinking on the job, as well as significant concerns regarding inadequate overnight staffing levels.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring staff members
- Clean and well-maintained facility
- Peaceful residential location
- Recent facility renovations
Concerns
- Staff misconduct and theft of resident belongings (mentioned by 2 reviewers)
- Inadequate staffing levels and lack of supervision (mentioned by 2 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the recent renovations to the facility, what are some of the new favorite spaces where residents like to gather?
- 2How do you ensure that staff members are easily reachable and communicative with families, especially during evening or weekend hours?
- 3What specific protocols do you have in place to ensure all resident belongings are kept secure and supervised?
- 4Could you tell me more about the daily activity calendar and how you help residents stay engaged with the local community?
- 5In the event of a medical emergency after hours, what is the immediate process for contacting doctors and notifying the family?
- 6What steps has the management team taken recently to ensure consistent staffing levels and high-quality care for all 54 residents?
Personalized based on this facility's data
Key Review Excerpts
“They’re doing a whole new makeover inside and out. It looks beautiful and I’m waiting for a spot to place my loved one!”
“No one liked her everyone thought she was crazy until she passed but the nurses where the first to go threw her whole room looking through all her stuff and taking all her personal belongings or valuable stuff.”
“Autumn Ridge Assisted Living in Kerman is a warm, welcoming place that truly feels like home. The staff are incredibly kind, patient, and attentive to the needs of each resident.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 2, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
May 28, 2026OtherClean
FACILITY EVALUATION REPORT
Jan 12, 2026ComplaintClean
The investigation report details findings from a complaint investigation conducted on 01/12/2026. Two deficiencies were cited, both related to the failure to provide adequate care and supervision for residents. Both citations are classified as Type A, indicating immediate health and safety risks.
Sep 12, 2025ComplaintClean
This report details an investigation into allegations of staff neglect, inadequate food service, failure to provide resident documents, and general uncleanliness. Based on interviews, record reviews, and facility observations, all allegations were found to be unsubstantiated.
Aug 22, 2025ComplaintClean
This report details a complaint investigation conducted on August 22, 2025, regarding allegations of neglect or lack of care resulting in scabies. Based on the evidence reviewed, the allegation was found to be unsubstantiated.
Jun 17, 2025InspectionClean
The inspection identified three deficiencies: one Type A citation regarding medication administration errors, and two Type B citations concerning the use of full bed rails without proper physician orders. The facility was otherwise observed to be clean and in good repair during the annual inspection.
Jun 17, 2025ComplaintClean
The inspection identified three deficiencies: one Type A citation regarding medication administration errors, and two Type B citations concerning the use of full bed rails without proper physician orders. The facility was otherwise observed to be clean and in good repair during the annual inspection.
May 19, 2025OtherClean
The facility underwent a Case Management visit on May 19, 2025. The Licensing Program Analyst met with the Administrator and found no deficiencies during the visit. The report confirms the purpose of the visit was to check on the health and safety of the clients in care.
Ownership & Operations
Who Operates This Facility
Pathway Assisted Living Autumn Ridge LLC
DHALIWAL, KAREN
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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