Autumn Lane Health and Rehabilitation
Strong Medicare quality ratings; families often praise clean, modern, and airy facility. Still worth an in-person visit.
based on 22 Google reviews
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What this means for your family
Autumn Lane is praised for its clean, modern environment and compassionate care during rehabilitation. However, recent reports of patient falls and poor documentation are significant red flags; we strongly recommend asking the administrator specifically about their fall prevention protocols and how they ensure consistent aide responsiveness during all shifts.
Google Reviews
Google Reviews
22 reviews on Google“Autumn Lane Health and Rehabilitation receives highly polarized feedback, with many families praising the facility's cleanliness, modern environment, and compassionate staff during end-of-life care or rehabilitation. However, recent negative reviews raise serious concerns regarding patient safety, specifically citing a lack of assistance with mobility and failures in documentation. Prospective families should weigh the reported high-quality physical environment against these critical lapses in daily care oversight.”
Quality Themes
Tap a score for detailsStrengths
- Clean, modern, and airy facility
- Compassionate and sympathetic staff
- Effective rehabilitation support
- Accessible and responsive management
Concerns
- Lack of assistance with patient mobility and falls (mentioned by 2 reviewers)
- Poor documentation of patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2With your focus on rehabilitation, what specific protocols do you have in place to ensure residents receive consistent assistance with mobility and fall prevention?
- 3Given the importance of clear communication, could you walk us through how your staff documents daily care to ensure families stay fully informed about their loved one's health?
- 4Since your facility is known for being modern and airy, what kind of social activities or communal programs do you offer to help residents make the most of these shared spaces?
- 5How does your nursing team balance the current staffing levels to ensure that every resident receives timely attention, especially during peak hours?
- 6In the event of a sudden medical change, what is your process for notifying families and coordinating care with the resident's primary physician?
Personalized based on this facility's data
Key Review Excerpts
“When my family member recently required a nursing home we found Autum Lane and discovered a pristine nearly new facility with folks with positive can-do attitudes. The room is attractively decorated and the management is accessible to hear concerns and quick to address them.”
“The Administrator and Staff were extremely helpful & compassionate. He had one of the best CNAs that could get him to do things that we could not get him to do. During the time that our Dad's life was transitioning, we could not have asked for the Staff to be so sympathetic.”
“My Mother was admitted for rehabilitation from a fall. Her improvement is 10 gold. I can not say enough about the kindness, quality of care and phenomenal staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 13 deficiencies across three surveys with no complaint-triggered violations, indicating families haven't filed formal reports. The main recurring issues involve infection control (cited in all three surveys), care planning and assessments, and nutrition/hydration support. While all deficiencies have correction dates, the persistence of infection control problems across multiple years suggests ongoing challenges in this critical safety area that families should discuss during visits.
May 16, 2025Routine3
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 24, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
May 22, 2022Routine4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Autumn Lane Health and Rehabilitation
nonprofit
Chain Affiliation
Ethica Health
49 facilities nationwide
Chain avg rating: 3.6/5 · Rank 25 of 48
Ownership & Management
Owners
Sheffield, Kimberly
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Official Website
Visit autumnlanehealthrehabilitation.org
Medicare data downloads
Original nursing home datasets
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