Autumn Lake Healthcare at Salem County
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 279 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (18 vs median 7)
- High staff turnover (68%)
- High RN turnover (83%)
Bottom 25% in NJ · Critically understaffed (RN) · Worst in AUTUMN LAKE HEALTHCARE chain · No penalties on record
What this means for your family
The facility's rehabilitation department is highly regarded and often leads to successful recovery outcomes. However, families should be aware of inconsistent staffing levels on weekends and potential issues with personal laundry management. We recommend asking the administration specifically about their weekend staffing ratios and laundry tracking protocols before admission.
Google Reviews
Google Reviews
279 reviews on Google“Autumn Lake Healthcare at Salem County receives a high volume of positive reviews praising its rehabilitation services, friendly nursing staff, and clean environment. However, several families have raised serious concerns regarding inadequate staffing levels, particularly on weekends, and issues with laundry management and facility odors. While many report a warm, family-oriented atmosphere, potential residents should be aware of these reported inconsistencies in care and facility maintenance.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation and therapy team
- Warm, compassionate, and attentive nursing staff
- Clean and well-maintained facility
- Strong administrative support during transitions
Concerns
- Understaffing, especially on weekends (mentioned by 3 reviewers)
- Slow response times to call bells (mentioned by 2 reviewers)
- Laundry/personal item loss or mix-ups (mentioned by 2 reviewers)
- Unpleasant odors in the facility (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 215 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With the rehabilitation team being such a standout feature here, how do you integrate their therapy programs into the residents' daily activity schedules?
- 3I understand that staffing can fluctuate; what specific protocols do you have in place to ensure call bells are answered promptly, especially during weekend shifts?
- 4Regarding the facility's recent health inspection results, what specific steps is the leadership team taking to address those identified areas for improvement?
- 5How do you manage the tracking and labeling of personal laundry and belongings to ensure items don't get misplaced?
- 6To help maintain a fresh environment, what is your daily routine for housekeeping and odor management in the common areas and resident rooms?
Personalized based on this facility's data
Key Review Excerpts
“The therapy staff consistently encouraged her, and we are especially grateful for the progress she made.”
“The only criticism that I can see is at lunch to have enough coverage. Weekends and during the week. Weekend coverage is inconsistent. They need better MUCH better weekend coverage.”
“My only concern was the laundry. Her roommate was wearing her clothes a lot of the time. Even though her clothes were tagged with her name on it.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has faced significant inspection challenges with 44 deficiencies across recent surveys, including 10 complaint-triggered issues where families filed reports with inspectors. The most recurring problems involve quality care standards, medication management, and food safety, with repeated violations appearing across multiple surveys. Though the facility reports correcting all identified issues, the pattern of complaints and recurring deficiencies in core care areas suggests ongoing operational struggles that families should carefully consider.
Nov 18, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Aug 7, 2025Routine20
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Aug 7, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jul 28, 2025Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 7, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Mar 13, 2024Routine6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Autumn Lake Healthcare at Salem County
for profit
Chain Affiliation
Autumn Lake Healthcare
60 facilities nationwide
Chain avg rating: 2.8/5 · Rank 60 of 60 (Worst)
Ownership & Management
Owners
Bsd Entities LLC
Owner · Organization
Goldberg, Simchah
Owner (parent company)
Kerman, Neil
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
279 reviews from families & visitors
Official Website
Visit autumnlakesalemcounty.com
Medicare data downloads
Original nursing home datasets
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