Nursing HomeMedicaid Investigative

Autumn Hills Health Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

430 N.glendale Ave, Citrus Grove · Glendale, CA 91206|92 beds|Licensed & Active

2/5

Medicare

Inspection

Quality

Staffing

Google rating

4.8/5

based on 5 Google reviews

(818) 246-5677 Directions Website

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2/ 10

low Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (2/5 stars)

Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · $14,387 in fines

Source: Medicare data

What this means for your family

This facility appears to provide excellent skilled nursing care, with specific praise for the administration's helpfulness. Because many recent reviews lack descriptive text, families should visit in person to verify the current quality of daily care and dining.

Google Reviews

5 reviews on Google

“Families can expect high-quality skilled nursing care, with one reviewer specifically noting that the facility provided a superior experience compared to other local competitors. While much of the feedback is rating-only, the available text highlights a positive relationship with the administration and business development staff.”

Quality Themes

Tap a score for details

Strengths

Superior care compared to other skilled nursing facilities
Professional administration and business development staff
Positive patient experience and resident satisfaction

Rating Trends

Tap a year to see what changed

Distribution · 5 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1I noticed the staff receives high praise for their professionalism; how do you ensure that this high level of personal care remains consistent across all shifts?
2With the recent health inspections, what specific steps has the facility taken to address and resolve the identified deficiencies?
3How does the administration work with families to ensure that the positive resident experiences mentioned in your feedback are maintained?
4Can you tell me more about the daily activities and social engagement opportunities available to help residents stay active and connected?
5What is the protocol for managing medical emergencies or sudden changes in a resident's condition during the night?
6How does the facility ensure that the high staffing rating translates into attentive, one-on-one care for each resident's specific needs?

Personalized based on this facility's data

Key Review Excerpts

“My elderly father was at Autumn Hills for several weeks, and they were amazing. It was a fantastic experience and not only was he well cared for, he liked it and thanked us for finding such a great place for him to be. I would highly recommend Autumn Hills and it was noticeably better than the other skilled nursing facilities we checked out before deciding on Autumn Hills. Also, the head administrator was great and Arthur Gasparyan, the. Director of Business Development was a blessing.”

Long-term rehab patient's family · 2025★★★★★

Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.43hrs

58%

Registered nurses for medical care

Total Nursing

4.12hrs

All nurses + aides combined

Staff Turnover

33%

Lower is better (< 30% = good)

RN Turnover

Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility8.2%

Better than Avg

Here

8.2%

19.4%

10.7%

Los angeles

9.6%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility10.8%

Better than Avg

Here

10.8%

19.5%

13.7%

Los angeles

10.8%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.0%

Better than Avg

Here

7.0%

15.5%

11.7%

Los angeles

11.3%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.7%

Better than Avg

Here

99.7%

93.4%

98.6%

Los angeles

99.1%

😔

Residents with depression symptoms

↓ Lower is better

This Facility12.6%

Worse than Avg

Here

12.6%

12.1%

7.0%

Los angeles

8.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🔒

Residents who were physically restrained

↓ Lower is better

This Facility4.9%

Worse than Avg

Here

4.9%

0.1%

0.4%

Los angeles

0.3%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

93.2%

Los angeles

92.5%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

81.8%

94.2%

Los angeles

94.5%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.8%

Better than Avg

Here

0.8%

1.6%

1.5%

Los angeles

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

16deficiencies

2penalties

Above state avg (15.4)

15 complaint-triggered

$14,387 in fines

Autumn Hills has received 11 complaint-triggered deficiencies, indicating families have filed concerns about care quality, particularly around daily care assistance, infection control, and resident safety. The facility shows recurring problems with treatment and care delivery, infection prevention, and accident prevention that persist across multiple years. While all deficiencies have reported correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with consistent quality care delivery.

Apr 14, 2026Complaint1 finding

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Feb 26, 2026Complaint2 findings

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Feb 12, 2026Complaint2 findings

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0711Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.

Feb 5, 2026Complaint1 finding

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 18, 2025Complaint1 finding

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Jun 27, 2025Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Payment Denial

Feb 5, 2026

7-day denial

Fine

Apr 5, 2025

$14,387

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Hills Health Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Mariner Health Care

Chain Size

17 facilities nationwide

Chain avg rating: 2.9/5 · Rank 15 of 18

Ownership & Management

Owners

Gc Operating Company LLC

Owner · Organization

99%

Grancare LLC