Autumn Court
Strong Medicare quality ratings; families often praise friendly and kind staff. Still worth an in-person visit.
based on 41 Google reviews

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What this means for your family
While recent reviews are overwhelmingly positive, the lack of written detail in the 2025 ratings makes it difficult to verify current quality. We strongly recommend scheduling an unannounced visit to assess the cleanliness of common areas and observe staff-resident interactions firsthand, as previous reports of poor hygiene and unprofessional behavior are concerning.
Google Reviews
Google Reviews
41 reviews on Google“Autumn Court receives a high volume of positive ratings, though the vast majority lack written feedback, making it difficult to gauge the day-to-day experience. While some families praise the staff's kindness and communication, others have raised serious concerns regarding cleanliness and the demeanor of specific employees. Prospective families should look past the recent influx of star-only ratings and conduct a thorough in-person tour to verify the facility's current standards.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and kind staff
- Upbeat and pleasant atmosphere
- Effective communication with families
Concerns
- Poor facility cleanliness and odors
- Staff members described as mean or condescending
Rating Trends
Tap a year to see what changed
Distribution · 44 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that the facility has 50 residents, how do you manage staffing levels to ensure consistent, personalized attention for everyone throughout the day?
- 2I noticed some feedback regarding the upkeep of the common areas; could you walk me through your current housekeeping schedule and how you maintain cleanliness in resident rooms?
- 3How do you foster a positive and supportive culture among your staff to ensure that every interaction with residents remains kind and professional?
- 4I appreciate that you actively engage with families online; how do you typically communicate with families regarding day-to-day updates or any changes in a resident's health?
- 5What specific activities or social programs do you have in place to keep the atmosphere upbeat and ensure residents feel connected to the community?
- 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating with their family members?
Personalized based on this facility's data
Key Review Excerpts
“The staff are so friendly and kind. They make things fun for the residents and treat them with love and kindness. The atmosphere here is very pleasant and upbeat.”
“Certain staff members are very mean, condescending and do not care about their residents. I visited a resident there and the common areas reeked of urine.”
“I would recommend this facility to anyone needing a Behavioral SNF.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
7
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Autumn Court shows a pattern of recurring food safety issues across multiple surveys, with deficiencies found in 2022 and again in 2024. The facility has faced consistent challenges with fire safety procedures, dietary services, and resident rights compliance. While all identified issues have correction dates, the repeated food safety violations suggest ongoing operational challenges that families should inquire about during visits.
Oct 17, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Jul 7, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 13, 2019Routine4
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Ownership & Operations
Who Operates This Facility
Autumn Court
for profit
Chain Affiliation
Lionstone Care
22 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 22 (Best)
Ownership & Management
Owners
Lionstone Hz Opco Holdings LLC
Owner · Organization
Kazarnovsky, Solomon
Owner (parent company)
Stein, Abba
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
41 reviews from families & visitors
Official Website
Visit autumncourtcarecenter.com
Medicare data downloads
Original nursing home datasets
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