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Nursing HomeMedicaid Top Rated

Autumn Court

Strong Medicare quality ratings; families often praise friendly and kind staff. Still worth an in-person visit.

1925 E Fourth St, Ottawa, OH 4587550 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 41 Google reviews

5
4
3
2
1
Autumn Court Nursing Home in Ottawa, OH — Street View
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What this means for your family

While recent reviews are overwhelmingly positive, the lack of written detail in the 2025 ratings makes it difficult to verify current quality. We strongly recommend scheduling an unannounced visit to assess the cleanliness of common areas and observe staff-resident interactions firsthand, as previous reports of poor hygiene and unprofessional behavior are concerning.

Google Reviews

Google Reviews

41 reviews on Google
Autumn Court receives a high volume of positive ratings, though the vast majority lack written feedback, making it difficult to gauge the day-to-day experience. While some families praise the staff's kindness and communication, others have raised serious concerns regarding cleanliness and the demeanor of specific employees. Prospective families should look past the recent influx of star-only ratings and conduct a thorough in-person tour to verify the facility's current standards.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean2.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Friendly and kind staff
  • Upbeat and pleasant atmosphere
  • Effective communication with families

Concerns

  • Poor facility cleanliness and odors
  • Staff members described as mean or condescending

Rating Trends

Tap a year to see what changed

2341.02016(1)5.02018(2)1.02023(1)5.02025(25)5.02026(15)

Distribution · 44 analyzed

5
42
4
0
3
0
2
0
1
2
11 reviews posted between Jun 1, 2025Jun 4, 2025 · 11 were 5-star

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Given that the facility has 50 residents, how do you manage staffing levels to ensure consistent, personalized attention for everyone throughout the day?
  • 2I noticed some feedback regarding the upkeep of the common areas; could you walk me through your current housekeeping schedule and how you maintain cleanliness in resident rooms?
  • 3How do you foster a positive and supportive culture among your staff to ensure that every interaction with residents remains kind and professional?
  • 4I appreciate that you actively engage with families online; how do you typically communicate with families regarding day-to-day updates or any changes in a resident's health?
  • 5What specific activities or social programs do you have in place to keep the atmosphere upbeat and ensure residents feel connected to the community?
  • 6In the event of a medical emergency, what is your protocol for stabilizing a resident and communicating with their family members?

Personalized based on this facility's data


Key Review Excerpts

The staff are so friendly and kind. They make things fun for the residents and treat them with love and kindness. The atmosphere here is very pleasant and upbeat.

Long-term resident's family · 2025★★★★★

Certain staff members are very mean, condescending and do not care about their residents. I visited a resident there and the common areas reeked of urine.

Visitor · 2023☆☆☆☆

I would recommend this facility to anyone needing a Behavioral SNF.

General visitor/observer · 2025★★★★★
Source: 41 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.30hrs
40%
Registered nurses for medical care
Total Nursing
3.20hrs
78%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility89.4%
Worse than Avg
Here
89.4%
US
12.1%
OH
28.2%
Putnam
15.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility54.4%
Worse than Avg
Here
54.4%
US
15.5%
OH
9.4%
Putnam
16.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
14.4%
OH
5.8%
Putnam
9.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility2.5%
Better than Avg
Here
2.5%
US
15.3%
OH
6.9%
Putnam
12.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.1%
Worse than Avg
Here
32.1%
US
19.5%
OH
25.4%
Putnam
27.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.3%
Mixed vs Avgs
Here
18.3%
US
19.4%
OH
21.6%
Putnam
17.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (10.1)

Autumn Court shows a pattern of recurring food safety issues across multiple surveys, with deficiencies found in 2022 and again in 2024. The facility has faced consistent challenges with fire safety procedures, dietary services, and resident rights compliance. While all identified issues have correction dates, the repeated food safety violations suggest ongoing operational challenges that families should inquire about during visits.

Oct 17, 2024Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0949Minimal · WidespreadCorrected

Administration Deficiencies

Provide behavior health training consistent with the requirements and as determined by a facility assessment.

Jul 7, 2022Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jun 13, 2019Routine
4
0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0565Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Court

Organization Type

for profit

Chain Affiliation

Chain Name

Lionstone Care

Chain Size

22 facilities nationwide

Chain avg rating: 2.6/5 · Rank 2 of 22 (Best)

Ownership & Management

Owners

Lionstone Hz Opco Holdings LLC

Owner · Organization

100%

Kazarnovsky, Solomon

Owner (parent company)

50%

Stein, Abba

Owner (parent company)

50%

Key personnel

Cusner, AdamOfficer / DirectorDegyansky, JeffreyOfficer / DirectorGoldish, EliezerOfficer / DirectorKazarnovsky, SolomonOfficer / DirectorStein, AbbaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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