Autumn Care of Raeford
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 47 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (52%)
- High RN turnover (54%)
Below average in NC · Critically understaffed (RN) · Below chain average · $41,776 in fines · Very few deficiencies
What this means for your family
While some families report positive experiences with specific staff members, the recurring reports of theft, poor hygiene, and neglect are deeply concerning. If you choose this facility, we strongly advise you to visit frequently, label all personal belongings, and maintain active involvement in your loved one's daily care and medical oversight.
Google Reviews
Google Reviews
47 reviews analyzed“Autumn Care of Raeford receives highly polarized feedback, with families reporting extreme disparities in the quality of care. While some reviewers praise specific staff members for their kindness and dedication, a significant number of reports highlight severe issues including poor hygiene, missing personal belongings, and neglectful nursing practices.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated individual staff members
- Effective physical therapy team
- Helpful social work department
Concerns
- Poor facility cleanliness and unsanitary bathrooms (mentioned by 5 reviewers)
- Theft or loss of resident personal belongings (mentioned by 3 reviewers)
- Slow or non-existent response to call lights (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given the current staffing levels, what is your protocol for ensuring call lights are answered promptly, especially during evening and weekend shifts?
- 3We are concerned about the cleanliness of private spaces; could you walk us through your specific cleaning schedule for resident rooms and bathrooms?
- 4What security measures do you have in place to ensure that residents' personal belongings and valuables remain safe and accounted for?
- 5We understand that physical therapy is a strength here; how do you integrate those therapy goals into the resident's daily routine and social activities?
- 6How does your nursing team manage medication administration to ensure accuracy, and how are families notified if there is a change in a resident's health status?
Personalized based on this facility's data
Key Review Excerpts
“The facility itself is dated but the most important factor is the care provided by the staff. The Memory Care staff is the best. I always leave the facility knowing my father is in good hands.”
“My mother was a resident at this facility for about 3 years. She passed away this past December. I think she received exceptional care from the nursing staff at ACOR. The social worker went above and beyond in reference to addressing our transportation needs.”
“My father was sent there due to an accident and needed rehab. The clothes I bought for him (stolen), his glasses (stolen), and a VA hearing device (stolen)! I can not make this up.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
measures
Residents with depression symptoms
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints resulting in serious deficiencies for neglect/abuse and inadequate treatment, though both were corrected. The facility shows recurring problems with electrical systems, fire safety equipment, and resident assessments across multiple surveys. Most recent issues from October 2024 involved mobility care, emergency power systems, and fire safety equipment, with the facility providing correction dates for all deficiencies.
Feb 26, 2026Routine1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Sep 29, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 18, 2024Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Egress Deficiencies
Install proper backup exit lighting.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Apr 16, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 1, 2023Routine5
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Federal Penalties
Fine
Sep 29, 2025
$16,985
Fine
Apr 16, 2024
$15,646
Ownership & Operations
Who Operates This Facility
Autumn Care of Raeford
for profit
Chain Affiliation
Saber Healthcare Group
126 facilities nationwide
Chain avg rating: 3.0/5 · Rank 98 of 125
Ownership & Management
Owners
Shg Autumn, LLC
Owner · Organization
Weisberg, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit saberhealth.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.