Atrium Nursing and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 38 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- High staff turnover (74%)
- High RN turnover (70%)
Bottom 25% in OH · Meets national RN staffing standard · Above recommended total nurse staffing · Very high staff turnover · Below chain average · $193,839 in fines
What this means for your family
While recent reviews indicate that new ownership is actively renovating the facility and attempting to improve standards, the historical reports of severe neglect and unsanitary conditions are deeply concerning. If you are considering this facility, you must conduct an in-person tour to verify the current state of cleanliness and ask specifically about the current staffing ratios and medical oversight protocols.
Google Reviews
Google Reviews
38 reviews on Google“Atrium Nursing and Rehabilitation has a long history of severe complaints regarding facility hygiene, including reports of black mold, bed bugs, and unsanitary conditions. While recent reviews from late 2025 suggest a shift in ownership and ongoing renovations, the facility's historical reputation for neglect, understaffing, and poor medical management remains a significant concern for prospective families.”
Quality Themes
Tap a score for detailsStrengths
- Recent ownership transition
- Ongoing facility renovations
- Some staff members described as caring
Concerns
- Severe lack of cleanliness (mold, bugs, filth) (mentioned by 9 reviewers)
- Chronic understaffing (mentioned by 5 reviewers)
- Poor medical care and medication management (mentioned by 3 reviewers)
- Unresponsive administration and poor communication (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the recent ownership transition, what specific improvements have been prioritized to address the facility's overall cleanliness and maintenance?
- 2Given the current staffing rating, could you walk me through your daily protocols for ensuring consistent, high-quality care and medication management for each resident?
- 3What steps is the leadership team taking to improve communication with families and ensure that concerns are addressed in a timely manner?
- 4I understand the facility is undergoing renovations; how are you managing these projects to ensure they do not disrupt the daily environment or safety of the residents?
- 5What does a typical daily activity schedule look like, and how do you encourage residents to participate in a way that keeps them socially engaged?
- 6Can you explain your internal process for monitoring health and responding to medical emergencies to ensure residents receive prompt and accurate care?
Personalized based on this facility's data
Key Review Excerpts
“The wallpaper is falling off and behind it is nothing but black mold, the walls were covered in feces and blood. The floors were black and had food all over them.”
“My husband was there 3 week's. He loss 30 pounds, dehydrated, malnutrition and gangrene that they didn't treat!! I had to call 911 to get him out!!”
“Since new ownership took over earlier this year they have been making great strides to improve resident and employee satisfaction as well as working to raise the standards of care from the low bar set by previous ownership.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
9
measures
1
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
Residents who lost too much weight
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with 34 complaint-triggered deficiencies, indicating families have repeatedly reported problems to authorities. The most recurring issues involve environmental safety and cleanliness, medication management, and accident prevention. Problems persist across multiple surveys, with recent deficiencies in 2024-2025 including abuse prevention policies, safety hazards, and medication errors, suggesting ongoing systemic issues that have not been fully resolved despite correction plans.
Dec 11, 2025Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jun 26, 2025Routine15
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Feb 6, 2025Routine11
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Feb 6, 2025Complaint2
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Aug 14, 2024Complaint5
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Environmental Deficiencies
Keep all essential equipment working safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jun 28, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 14, 2024
$6,500
Payment Denial
Aug 14, 2024
91-day denial
Fine
Mar 4, 2024
$128,726
Payment Denial
Mar 4, 2024
66-day denial
Fine
Jan 3, 2024
$15,887
Payment Denial
Aug 22, 2023
50-day denial
Fine
Aug 22, 2023
$42,726
Ownership & Operations
Who Operates This Facility
Atrium Nursing and Rehabilitation
for profit
Ownership & Management
Owners
Aaa Opco LLC
Owner · Organization
Aaa Eminent LLC
Owner (parent company) · Organization
Aaa Holdco LLC
Owner (parent company) · Organization
Ausch, Chaim
Owner (parent company)
Geldzahler, Yaakov
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
38 reviews from families & visitors
Official Website
Visit eminentcaregroup.com
Medicare data downloads
Original nursing home datasets
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