Atlas Rehabilitation & Healthcare at West Deptfor
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 217 Google reviews

Watch Atlas Rehabilitation & Healthcare at West Deptfor
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is highly regarded for its physical and occupational therapy programs, which have helped many patients regain mobility. However, families should be aware of recurring reports regarding slow response times and inconsistent care for residents who cannot advocate for themselves. We strongly recommend visiting during off-hours to observe staffing levels and asking for a detailed plan on how the facility ensures patient hygiene and medication accuracy.
Google Reviews
Google Reviews
217 reviews on Google“Atlas Rehabilitation & Healthcare at West Deptford receives highly polarized feedback, with many families praising the dedicated therapy team and specific nursing staff for their compassionate care. However, a significant number of reviewers report critical issues regarding neglect, slow response times to call bells, poor food quality, and concerns about patient hygiene and medication management. While many recent positive reviews highlight individual staff members, the recurring reports of neglect suggest inconsistent care standards that families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy teams
- Many individual nurses and aides noted for compassion
- Clean and well-maintained facility environment
- Responsive management and administrative support for some families
Concerns
- Slow response times to call bells and requests for assistance (mentioned by 9 reviewers)
- Poor food quality and incorrect meal delivery (mentioned by 7 reviewers)
- Inadequate hygiene and patient cleanliness (mentioned by 6 reviewers)
- Medication management errors or delays (mentioned by 5 reviewers)
- Missing personal belongings (phones, wallets, jewelry) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 240 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given that the facility has a 2-star CMS staffing rating, how do you ensure that call bells are answered promptly and that residents receive timely assistance?
- 2I noticed that management is very active in responding to family feedback online; how does that responsiveness translate to addressing day-to-day concerns or requests from families?
- 3Some families have mentioned challenges with meal quality and accuracy; what steps are you taking to improve the dining experience and ensure residents receive the correct meals?
- 4With medication management being a priority for us, could you walk us through your process for ensuring that medications are administered accurately and on schedule?
- 5What protocols do you have in place to ensure that residents remain clean and comfortable throughout the day, and how is this monitored by the nursing staff?
- 6We understand that personal belongings can sometimes go missing in a communal setting; what security measures or labeling systems do you have in place to protect a resident's personal items?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team is phenomenal (even though our momma doesn’t make it easy for them!)”
“My father had the worst experience of his life there... fallen out of bed, face down with his face wedged against the wall. People walked by and ignored his distress.”
“I’m not a fan of nursing homes, but I would send my family to this facility if needed for rehab.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 43 deficiencies across recent inspections, including two complaint-triggered issues where families filed reports about grievance procedures and medical records protection. The most recurring problems involve fire safety systems, medication management, and food service operations. While all deficiencies show correction dates, the pattern of repeated issues with sprinkler systems, emergency equipment, and dietary services across multiple surveys suggests ongoing operational challenges that families should discuss during visits.
Dec 10, 2025Routine13
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Meet other general requirements that are deficient.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Aug 26, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 16, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Jul 9, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nov 1, 2022Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Ownership & Operations
Who Operates This Facility
Atlas Rehabilitation & Healthcare at West Deptfor
for profit
Chain Affiliation
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 3.8/5 · Rank 7 of 28 (Best)
Ownership & Management
Owners
Jmh Family LLC
Owner (parent company) · Organization
Jmh Family Trust
Owner (parent company) · Organization
Mls Family LLC
Owner (parent company) · Organization
Mls Family Trust
Owner (parent company) · Organization
Sgs Family LLC
Owner (parent company) · Organization
Sgs Family Trust
Owner (parent company) · Organization
Wds Snf Operations Holdings LLC
Owner (parent company) · Organization
Herzka, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
217 reviews from families & visitors
Official Website
Visit westdeptfordhc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Sai Ram 70, LLC
1.6 miAssisted Living · Woodbury, NJ
122-124 Green Opco LLC
1.7 miAssisted Living · Woodbury, NJ
Atlas Post Acute at Woodbury Country Club
2.1 miNursing Home · Woodbury, NJ
Gayatri Rama Assisted Living-Deptford LLC
3.0 miAssisted Living · Wenonah, NJ
Lan Deptford LLC
3.2 miAssisted Living · Deptford, NJ
Pitman Manor, INC.
6.8 miAssisted Living · Pitman, NJ