Atlantes the
Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.
based on 29 Google reviews
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What this means for your family
While the facility is visually impressive and offers great activities, families should be aware of inconsistent care standards. We strongly recommend conducting unannounced visits to observe how staff handles resident hygiene and to verify that discharge planning is being managed proactively.
Google Reviews
Google Reviews
29 reviews on Google“ATLANTES THE (often referred to as Siena Gardens in reviews) is a visually appealing facility that many families praise for its cleanliness and friendly staff. However, there is a significant divide in experiences, with multiple reports of severe neglect regarding hygiene, lack of assistance with daily living, and poor communication regarding discharge planning and therapy services.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Friendly and personable staff
- Effective physical therapy department
Concerns
- Neglect of basic personal hygiene (infrequent showers, soiled clothing/diapers) (mentioned by 2 reviewers)
- Poor discharge planning and lack of follow-through on medical equipment (mentioned by 2 reviewers)
- Uncomfortable beds (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 56 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the smaller capacity of 30 residents, how do you ensure that each resident receives consistent, personalized attention for daily personal hygiene and grooming needs?
- 2I noticed the facility is well-maintained, but I have concerns about comfort; could you tell me more about the bedding options and how you ensure residents are physically comfortable throughout the day and night?
- 3Since communication is a top priority for our family, what is your standard process for keeping us updated on our loved one's health status and any changes in their care plan?
- 4We understand that discharge planning is a critical part of the transition process; how does your team coordinate the transition home and ensure all necessary medical equipment is ready for the resident?
- 5With the physical therapy department being a known strength here, how do you integrate those therapy goals into the resident's daily routine and meal planning?
- 6Could you walk us through how you handle medical emergencies or urgent health changes, and at what point would our family be notified?
Personalized based on this facility's data
Key Review Excerpts
“My mother has been here since 2020. This place is exceptional, the care this staff has for the patients is noted and seen as you come in the place. The beds could be more comfortable, but I would recomment this home to anyone.”
“My aunt was in there she went for days without a shower or even changing her clothes. One evening she was so dirty I had to shower her myself the aides didn’t even offer to help.”
“My mom truly feels at home here, and that means everything to us. Knowing she is in a place with warmth, kindness, and a sense of community brings us so much comfort.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
3
measures
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows persistent problems with fire safety and emergency preparedness across all three surveys, with recurring issues in fire alarm systems, sprinkler maintenance, emergency evacuation plans, and electrical safety. While all 18 deficiencies have correction dates, the pattern of repeated violations in the same areas—particularly fire safety systems appearing deficient in 2019, 2020, and 2022—suggests ongoing challenges maintaining proper safety standards that families should carefully consider.
Nov 22, 2022Routine9
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Mar 12, 2020Routine3
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Jan 24, 2019Routine6
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Ownership & Operations
Who Operates This Facility
Atlantes the
for profit
Chain Affiliation
Carespring
16 facilities nationwide
Chain avg rating: 4.2/5 · Rank 7 of 16 (Best)
Ownership & Management
Owners
Odhspring Holdings LLC
Owner · Organization
Barry N Bortz Tr a-1
Owner (parent company) · Organization
Carespring Health Care Holdings Lp
Owner (parent company) · Organization
Chirumbolo, Christopher
Owner (parent company)
Eppers, David
Owner (parent company)
Mendelsohn, Don
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
29 reviews from families & visitors
Official Website
Visit siena-gardens.net
Medicare data downloads
Original nursing home datasets
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