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Strong Medicare quality ratings; public reviewers often praise highly effective physical therapy team. Still worth an in-person visit.
based on 56 Google reviews
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No Medicare penalties on record · 1 finding in latest survey
Astoria Health & Rehab Center has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical therapy team and small, personable facility environment. Review the component ratings and current source records before deciding.
Astoria Health & Rehab Center receives polarized feedback, with many families praising the dedicated physical therapy team and the small, personal atmosphere of the facility. However, there is a recurring pattern of serious concerns regarding understaffing, slow response times to call buttons, and lapses in basic hygiene care for residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 61 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The rehab team is fantastic and very sensitive to her needs. She has moved to permanent residency now and her care is still wonderful. The nurses and aids genuinely care for her wellbeing as well as physically.”
“The nursing staff was super slow, when called to ask for help to the restroom, after 40 minutes and hitting the call button several times he had to dump urinal into a Styrofoam drink cup so he could use the restroom.”
“The Activities Director, Shannon is one of the best! She has activities for the residents planned every day, but most importantly, Shannon loves the residents.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
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2
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Astoria Health & Rehab Center shows a concerning pattern of recurring fire safety and building deficiencies across multiple surveys, with families filing at least one complaint that led to inspection. The facility has repeated issues with emergency power systems, fire safety equipment, and building exits that persist across years despite corrections. While all violations have been officially corrected, the pattern of similar safety deficiencies reappearing suggests ongoing maintenance challenges that families should discuss during facility visits.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Astoria Health & Rehab Center
for profit
Saber Healthcare Group
127 facilities nationwide
Chain avg rating: 3.0/5 · Rank 1 of 125 (Highest rating)
Key personnel
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