Aspire Senior Living Platte City
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 10)
- High staff turnover (76%)
- High RN turnover (71%)
Bottom 25% in MO · Below recommended RN staffing · Very high staff turnover · Worst in ASPIRE SENIOR LIVING chain · $70,892 in fines · Abuse citation
What this means for your family
While some families report a clean and respectful environment, the recent, severe allegations of physical injury and medical neglect are deeply concerning. We strongly advise you to visit in person, test the call light system yourself, and ask management specifically how they investigate and prevent unexplained bruising or injuries.
Google Reviews
Google Reviews
12 reviews on Google“ASPIRE SENIOR LIVING PLATTE CITY receives highly polarized feedback, with some families praising the clean facility and respectful staff, while others report severe neglect. Critical concerns include reports of unexplained injuries, untreated medical conditions like severe UTIs, and unresponsive call lights. Prospective families should be aware of these starkly contrasting experiences regarding patient safety and basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Clean, odor-free environment
- Respectful and attentive staff
- Positive experience in the renovated rehab unit
Concerns
- Reports of unexplained injuries and bruising (mentioned by 3 reviewers)
- Neglect of medical needs and slow/unresponsive call lights (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed some families have mentioned how clean and odor-free the facility is; how do you maintain that standard of cleanliness in the resident rooms?
- 2What specific protocols do you have in place to ensure medication is administered accurately and on time every day?
- 3How do you ensure that call lights are answered promptly, especially during the night shifts when fewer staff members are present?
- 4Can you walk me through your process for monitoring residents for any unexpected bruises or skin changes to ensure they are caught immediately?
- 5What is the communication process like between the nursing staff and family members regarding updates on a resident's health?
- 6What kind of daily activities or social events are planned to keep the residents engaged and active?
Personalized based on this facility's data
Key Review Excerpts
“One thing I noticed compared to others - it didn't smell. That shows to me how clean the patients and surroundings were.”
“Most of her belongings were lost or stolen, she has such a severe UTI that she was having strike symptoms. Not to mention once we got her to a hospital after they refused to send her l, she had bruises everywhere”
“He needed help I told him to push the call light for help. He reported that he did and no one ever came. I went for a visit pushed the button and learned it in fact the cal”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Aspire Senior Living Platte City shows a concerning pattern of recurring deficiencies across multiple areas, with families filing reports that led to complaint-triggered violations. The facility has persistent issues with fire safety systems, resident rights protections, and medication management that repeat across surveys. Most troubling are multiple complaint-based findings related to protecting residents from abuse and neglect, suggesting ongoing safety concerns despite corrections.
Apr 29, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Jun 5, 2025Routine26
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Apr 10, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Mar 13, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 3, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 15, 2025Complaint4
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Federal Penalties
Fine
Jun 5, 2025
$33,720
Payment Denial
Jun 5, 2025
10-day denial
Payment Denial
Jan 15, 2025
42-day denial
Fine
May 9, 2024
$37,172
Ownership & Operations
Who Operates This Facility
Aspire Senior Living Platte City
for profit
Chain Affiliation
Aspire Senior Living
16 facilities nationwide
Chain avg rating: 2.5/5 · Rank 13 of 14 (Worst)
Ownership & Management
Owners
Calvert, Gregg
Owner (parent company)
Harris, Jerry
Owner (parent company)
Steele, Sheri
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit aspireseniorliving.health
Medicare data downloads
Original nursing home datasets
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