Aspen Health and Wellness
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (20 vs median 9.0)
- High staff turnover (62%)
- High RN turnover (62%)
Below average in KS · Meets national RN staffing standard · Below chain average · $132,837 in fines
What this means for your family
The facility has received strong feedback regarding its recent leadership changes and improvements to the environment and therapy programs. However, because one reviewer reported a serious lapse in hygiene assistance, we recommend families observe the staff-to-resident interaction during a visit and ask specifically about the facility's protocol for responding to call lights and hygiene requests.
Google Reviews
Google Reviews
32 reviews on Google“Aspen Health and Wellness is frequently praised for its recent management transition, which reviewers note has led to palpable improvements in both the facility's environment and the quality of clinical care. Families and rehab patients highlight the attentive nursing staff, engaging activities, and a welcoming atmosphere, though one serious report of neglect regarding hygiene needs suggests potential inconsistencies in care delivery.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and dedicated nursing staff
- Clean and well-maintained facility
- Engaging and varied activity programs
- Effective physical and occupational therapy
Concerns
- Reports of delayed response to basic hygiene needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I've heard wonderful things about your activity programs; could you tell me more about the types of engaging events planned for the residents each week?
- 2The facility looks very clean and well-maintained; what are your daily protocols for ensuring the resident rooms and common areas stay this tidy?
- 3Since we want to ensure our loved one's personal care is always a priority, how does the team manage routine hygiene needs and responsiveness during busy shifts?
- 4In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating care?
- 5We noticed the nursing staff is often described as very dedicated; how do you support your nurses to ensure they have enough time to focus on each resident?
- 6Could you walk us through how the physical and occupational therapy sessions are integrated into a resident's regular daily routine?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team promotes holistic wellness and love the residents so well!”
“The activity director was excellent, full of energy and focused on residents participating at their level.”
“I especially love the enclosed garden area — it’s such a peaceful and beautiful space to relax and enjoy nature safely.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received multiple complaint-triggered violations across nearly every survey, with families filing 30 reports. The most recurring problems involve safety hazards and accident prevention, medication management, and infection control. Recent complaints in 2025 continue to highlight serious issues including inadequate food and fluids, protection from abuse, and nursing staff shortages, suggesting ongoing challenges despite the facility's stated corrections.
Jun 26, 2025Complaint20
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Jun 26, 2025Routine4
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jan 13, 2025Complaint1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Jul 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 12, 2024Complaint2
Administration Deficiencies
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Resident Rights Deficiencies
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Nov 29, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jan 13, 2025
$17,940
Fine
Jul 3, 2024
$15,041
Fine
Nov 20, 2023
$4,587
Fine
Nov 13, 2023
$4,587
Fine
Nov 6, 2023
$4,587
Fine
Oct 30, 2023
$4,587
Fine
Oct 23, 2023
$4,587
Fine
Oct 17, 2023
$4,587
Fine
Oct 10, 2023
$4,587
Fine
Oct 2, 2023
$4,587
Fine
Sep 25, 2023
$4,587
Fine
Sep 18, 2023
$4,587
Fine
Sep 11, 2023
$4,587
Fine
Aug 28, 2023
$4,587
Fine
Aug 21, 2023
$4,587
Fine
Aug 14, 2023
$4,587
Fine
Aug 7, 2023
$4,587
Fine
Jul 17, 2023
$12,703
Fine
Jun 26, 2023
$3,529
Fine
Jun 20, 2023
$3,176
Fine
Jun 12, 2023
$2,823
Fine
Jun 5, 2023
$2,470
Fine
May 30, 2023
$2,117
Ownership & Operations
Who Operates This Facility
Aspen Health and Wellness
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 261 of 328
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit aspenhealthwellness.com
Medicare data downloads
Original nursing home datasets
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