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Nursing HomeMedicaid

Ashby Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2270 Ashby Avenue, South Berkeley · Berkeley, CA 9470531 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 5 Google reviews

5
4
3
2
1
Ashby Care Center Nursing Home in Berkeley, CA — Street View
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What this means for your family

Due to the complete lack of written detail in recent reviews, it is impossible to gauge the quality of care at this facility. Families should prioritize an in-person visit and speak directly with current residents' families to understand the actual living conditions.

Google Reviews

Google Reviews

5 reviews on Google
It is difficult to provide a detailed assessment of the care quality at Ashby Care Center because the recent reviews consist only of star ratings without any descriptive text. While there is a split between 5-star and 1-star ratings, there is no specific information regarding staff, cleanliness, or medical care.

Rating Trends

Tap a year to see what changed

2343.02025(4)5.02026(1)

Distribution · 5 analyzed

5
3
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a close-knit community of 31 residents, how do you ensure everyone gets personalized attention during meal times and daily routines?
  • 2I noticed your staffing rating is quite strong; how do you use that dedicated team to support residents with more complex medical needs?
  • 3What specific steps has the facility taken recently to address the recent health inspection findings and improve overall care standards?
  • 4How does the nursing team handle medical emergencies or sudden changes in a resident's condition during the overnight hours?
  • 5What kind of daily activities or social outings do you have planned to help residents stay engaged with one another?
  • 6I saw that the team is very active in responding to feedback; how do you typically involve families in the process of making improvements to the facility?

Personalized based on this facility's data

Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.48hrs
64%
Registered nurses for medical care
Total Nursing
3.67hrs
89%
All nurses + aides combined
Staff Turnover
26%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 14 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility15.0%
Worse than Avg
Here
15.0%
US
93.4%
CA
98.6%
Alameda
97.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility41.3%
Worse than Avg
Here
41.3%
US
15.4%
CA
11.6%
Alameda
12.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility76.2%
Worse than Avg
Here
76.2%
US
95.5%
CA
98.2%
Alameda
97.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility3.3%
Better than Avg
Here
3.3%
US
19.4%
CA
10.7%
Alameda
7.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility6.2%
Better than Avg
Here
6.2%
US
19.5%
CA
13.7%
Alameda
9.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
15.3%
CA
10.5%
Alameda
9.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
2penalties
Near state avg (15.4)
8 complaint-triggered
$66,134 in fines

Ashby Care Center has persistent issues with families filing complaints that triggered five federal inspections, revealing problems in medication management, fire safety systems, and resident room size requirements. The facility shows a concerning pattern of recurring deficiencies across multiple surveys, particularly with pharmacy services, fire safety equipment, and rooms that don't meet minimum square footage standards appearing repeatedly from 2021 through 2025. While all violations have correction dates, the repetitive nature of core safety issues suggests ongoing operational challenges that families should carefully consider.

Mar 5, 2026Complaint
2
0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

May 22, 2025Routine
20
0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0801Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0342Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

May 8, 2025Complaint
2
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 10, 2024Complaint
2
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 20, 2023Routine
25
0565Potential for harm · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0679Potential for harm · WidespreadCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0755Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0803Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0865Potential for harm · WidespreadCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908Potential for harm · WidespreadCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0919Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0925Potential for harm · WidespreadCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0347Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0926Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

0636Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Oct 13, 2023Complaint
1
0656Actual harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Federal Penalties

Fine

Apr 10, 2024

$66,134

Payment Denial

Apr 10, 2024

8-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ashby Care Center

Organization Type

for profit

Ownership & Management

Owners

Mms Quality Nursing Services, INC.

Owner · Organization

Santiago, Marilyn

Owner

Key personnel

Santiago, EdwardOfficer / DirectorSantiago-Cade, Adora RoseOfficer / DirectorSantiago, EdwardOfficer / DirectorSantiago-Cade, Adora RoseOfficer / DirectorSantiago, EdwardManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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