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Nursing HomeMedicaid Top Rated

Ascension Living Via Christi Village Mclean

Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.

777 N Mclean Blvd, Indian Hills · Wichita, KS 6720336 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 114 Google reviews

5
4
3
2
1
Ascension Living Via Christi Village Mclean Nursing Home in Wichita, KS — Street View
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What this means for your family

This facility is highly regarded for its cleanliness and friendly, professional staff, making it a strong candidate for long-term care. However, because of isolated reports regarding responsiveness and staff attention to medical records, we recommend that families stay actively involved in their loved one's care plan and maintain regular communication with the nursing team.

Google Reviews

Google Reviews

114 reviews on Google
Ascension Living Via Christi Village McLean is widely praised for its clean, well-maintained environment and a staff that many families describe as kind, attentive, and professional. While the vast majority of reviews are highly positive, there are isolated but serious concerns regarding responsiveness and the quality of care during specific incidents. Families considering this facility should feel confident in the general standard of care, though they should remain vigilant regarding individual care plans and communication.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities9.0MedsN/AMemory8.0Comms7.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Friendly and professional staff
  • Effective rehab and therapy services
  • Welcoming and safe environment

Concerns

  • Slow response times and neglect of basic needs (mentioned by 2 reviewers)
  • Inadequate communication or lack of attention to medical history by staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(2)'19(1)'21(47)'23(14)'25(3)'26(3)

Distribution · 116 analyzed

5
104
4
8
3
1
2
1
1
2

How They Respond to Reviews

98%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
  • 2Given that you have a smaller community of 36 residents, how do you ensure that staff members are consistently familiar with each resident's specific medical history and unique care needs?
  • 3Some families have mentioned concerns regarding response times for basic assistance; what specific protocols or call-light systems do you have in place to ensure residents receive timely help?
  • 4With your strong reputation for effective rehab and therapy services, how do you integrate those sessions into the daily social and activity schedule for residents?
  • 5Could you walk me through your process for communicating changes in a resident's health or care plan to family members to ensure we are always kept in the loop?
  • 6Since you have a 4-star rating for staffing, how do you manage shift transitions to ensure that the quality of care remains consistent throughout the entire day and night?

Personalized based on this facility's data


Key Review Excerpts

My dad has been in this center for almost 3 years. I am very happy with the staff and the cleanliness of this facility. I always see a familiar face amongst the staff.

Long-term resident's family · 2024★★★★★

The staff are very kind, caring and professional. Sherrie goes the extra mile.She was patient, always available to answer our questions or just visit with us.

Long-term resident's family · 2022★★★★★

The staff takes wonderful care of residents, with lots of activities and socializing. The meals are pretty good (you can purchase a meal ticket to eat with your family member) and the facilities are always clean.

Family member · 2024★★★★★
Source: 114 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.27hrs
OK
Registered nurses for medical care
Total Nursing
4.43hrs
OK
All nurses + aides combined
Staff Turnover
48%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

3

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
12.1%
KS
6.1%
Sedgwick
5.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
KS
91.7%
Sedgwick
96.2%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility9.3%
Worse than Avg
Here
9.3%
US
3.2%
KS
4.3%
Sedgwick
5.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.4%
Worse than Avg
Here
19.4%
US
15.4%
KS
18.1%
Sedgwick
14.6%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
KS
95.5%
Sedgwick
95.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility13.2%
Better than Avg
Here
13.2%
US
15.3%
KS
17.4%
Sedgwick
17.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
KS
75.6%
Sedgwick
86.6%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.8%
Better than Avg
Here
94.8%
US
79.7%
KS
73.5%
Sedgwick
79.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
KS
2.1%
Sedgwick
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
Near state avg (10.1)
1 complaint-triggered

This facility has recurring deficiencies across multiple surveys, including fire safety equipment maintenance, infection control, and resident rights documentation, with one complaint-triggered violation where a family filed a report about required documentation. The most problematic patterns involve safety systems (sprinkler maintenance, fire doors, electrical issues) and infection control, which appeared in both 2023 and 2025 surveys, suggesting persistent operational challenges despite reported corrections.

Aug 14, 2025Routine
10
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 14, 2025Complaint
1
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Nov 15, 2023Routine
9
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0923Potential for harm · PatternCorrected

Environmental Deficiencies

Have enough outside ventilation via a window or mechanical ventilation, or both.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ascension Living Via Christi Village Mclean

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ascension Living

Chain Size

16 facilities nationwide

Chain avg rating: 4.5/5 · Rank 2 of 2 (Worst)

Ownership & Management

Owners

Via Christi Villages INC

Owner · Organization

100%

Key personnel

Shadbolt, ErinOfficer / DirectorSmoot, KennethOfficer / DirectorMusgrave, LisaOfficer / DirectorAscension Health Senior CareManagerMccue, TamaraManager
Source: Medicare provider data

Contact

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References & Resources

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