Ascension Living Via Christi Village Mclean
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 114 Google reviews

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What this means for your family
This facility is highly regarded for its cleanliness and friendly, professional staff, making it a strong candidate for long-term care. However, because of isolated reports regarding responsiveness and staff attention to medical records, we recommend that families stay actively involved in their loved one's care plan and maintain regular communication with the nursing team.
Google Reviews
Google Reviews
114 reviews on Google“Ascension Living Via Christi Village McLean is widely praised for its clean, well-maintained environment and a staff that many families describe as kind, attentive, and professional. While the vast majority of reviews are highly positive, there are isolated but serious concerns regarding responsiveness and the quality of care during specific incidents. Families considering this facility should feel confident in the general standard of care, though they should remain vigilant regarding individual care plans and communication.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and professional staff
- Effective rehab and therapy services
- Welcoming and safe environment
Concerns
- Slow response times and neglect of basic needs (mentioned by 2 reviewers)
- Inadequate communication or lack of attention to medical history by staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 116 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2Given that you have a smaller community of 36 residents, how do you ensure that staff members are consistently familiar with each resident's specific medical history and unique care needs?
- 3Some families have mentioned concerns regarding response times for basic assistance; what specific protocols or call-light systems do you have in place to ensure residents receive timely help?
- 4With your strong reputation for effective rehab and therapy services, how do you integrate those sessions into the daily social and activity schedule for residents?
- 5Could you walk me through your process for communicating changes in a resident's health or care plan to family members to ensure we are always kept in the loop?
- 6Since you have a 4-star rating for staffing, how do you manage shift transitions to ensure that the quality of care remains consistent throughout the entire day and night?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been in this center for almost 3 years. I am very happy with the staff and the cleanliness of this facility. I always see a familiar face amongst the staff.”
“The staff are very kind, caring and professional. Sherrie goes the extra mile.She was patient, always available to answer our questions or just visit with us.”
“The staff takes wonderful care of residents, with lots of activities and socializing. The meals are pretty good (you can purchase a meal ticket to eat with your family member) and the facilities are always clean.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring deficiencies across multiple surveys, including fire safety equipment maintenance, infection control, and resident rights documentation, with one complaint-triggered violation where a family filed a report about required documentation. The most problematic patterns involve safety systems (sprinkler maintenance, fire doors, electrical issues) and infection control, which appeared in both 2023 and 2025 surveys, suggesting persistent operational challenges despite reported corrections.
Aug 14, 2025Routine10
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 14, 2025Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Nov 15, 2023Routine9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Have enough outside ventilation via a window or mechanical ventilation, or both.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Ascension Living Via Christi Village Mclean
nonprofit
Chain Affiliation
Ascension Living
16 facilities nationwide
Chain avg rating: 4.5/5 · Rank 2 of 2 (Worst)
Ownership & Management
Owners
Via Christi Villages INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
114 reviews from families & visitors
Official Website
Visit ascensionliving.org
Medicare data downloads
Original nursing home datasets
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