On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 21 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Armstrong Rehabilitation and Nursing Center faces severe, recurring allegations of neglect, poor communication, and unprofessional management. While a small subset of reviewers praises recent leadership changes and physical therapy, the facility is plagued by reports of delayed response times, understaffing, and distressing incidents involving resident care and family notification.
Quality Themes
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Concerns
Rating Trends
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Distribution · 28 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The staff is all great, the food is phenomenal, and the PT and OT people are knowledgeable and professional.”
“She would be left ringing her bell for 2 hours before anyone would come to her room.”
“My dad spent his last 3 months here and couldn't ask for better care. They treated him like family and kept us notified of anything we needed to know.”
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
12
measures
2
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Armstrong Rehabilitation and Nursing Center shows serious ongoing deficiencies, with families filing 28 complaint-triggered reports that reveal concerning patterns. The facility repeatedly struggles with nursing staffing levels, medication management, and resident protection from abuse and neglect. While most individual violations are marked as corrected, the persistent nature of core care issues—including unsafe conditions and inadequate supervision—suggests systemic problems that continue to resurface across multiple surveys.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Jun 9, 2026
$1,415
Fine
Feb 25, 2026
$18,688
Fine
Jun 10, 2025
$8,818
Fine
Jun 10, 2025
$8,978
Armstrong Rehabilitation and Nursing Center
for profit
Pollak Holdings
6 facilities nationwide
Chain avg rating: 1.8/5 · Rank 5 of 5 (Lowest rating)
Owners
Pollak Holdings LLC
Owner · Organization
Pollak, Elie
Owner (parent company)
Pollak, Theodore
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
21 reviews from families & visitors
Official Website
Visit armstrongsnf.com
Medicare data downloads
Original nursing home datasets
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