Arkansas Health Center
Strong Medicare quality ratings; families often praise proactive health status communication. Still worth an in-person visit.
based on 14 Google reviews
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What this means for your family
This facility appears to provide strong, communicative care for residents with complex behavioral needs. However, families should be aware of reported tensions regarding administrative professionalism and staffing ratios; we recommend touring the facility and observing staff-to-resident interactions during different times of the day.
Google Reviews
Google Reviews
14 reviews on Google“Arkansas Health Center receives highly polarized feedback, with some families praising the facility for excellent care and proactive communication regarding health status. Conversely, other reports highlight significant concerns regarding unprofessional management behavior and potential staffing shortcuts that may compromise care quality.”
Quality Themes
Tap a score for detailsStrengths
- Proactive health status communication
- Effective management of complex behaviors
- Dedicated nursing care for long-term residents
Concerns
- Unprofessional and rude administrative staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how proactively you communicate updates on health status; how often can we expect to receive updates regarding our loved one's condition?
- 2Since your nursing team is so highly rated, how do you ensure that the same dedicated nurses are able to build long-term relationships with the residents?
- 3How does the administrative team approach resolving concerns or feedback from families to ensure a positive experience for everyone?
- 4Can you tell us more about how the staff manages more complex behavioral needs or changes in a resident's temperament?
- 5What does a typical day look like in terms of social activities and engagement for the residents here?
- 6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“This place has been a God send for my son and our family. They have done a tremendous job in caring for him, keeping us informed about his health status and dealing with his behaviors.”
“I have a family member that stays there and he is taken care of very well. They deserve 5 Stars.”
“Let me edit my previous review. Every staff member, management included posts on Facebook during working hours. These people are the biggest hypocrites. Come up with a better excuse because you wanna slide an LPN in there so you can save a couple dollars.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
8
measures
3
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Arkansas Health Center has a concerning pattern of recurring deficiencies across two surveys, with issues persisting in daily care assistance and treatment delivery. The facility has struggled with food safety and dietary services, resident care quality, and safety hazards, though all violations have been corrected. The 2024 survey revealed additional problems with resident rights and medication labeling that weren't present in the earlier inspection.
Mar 1, 2024Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 17, 2022Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Arkansas Health Center
government
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit humanservices.arkansas.gov
Medicare data downloads
Original nursing home datasets
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