Nursing HomeMedicaid Medicare 5-star

Arkansas Health Center

Strong Medicare quality ratings; public reviewers often praise proactive health status communication. Still worth an in-person visit.

6701 Hwy 67, Benton, AR 72015|290 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.1/5

based on 14 Google reviews

(501) 860-0500 Directions Website

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What this means for your family

Arkansas Health Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: proactive health status communication and effective management of complex behaviors. Review the component ratings and current source records before deciding.

Google Reviews

14 public Google reviews available

Arkansas Health Center receives highly polarized feedback, with some families praising the facility for excellent care and proactive communication regarding health status. Conversely, other reports highlight significant concerns regarding unprofessional management behavior and potential staffing shortcuts that may compromise care quality.

Quality Themes

Tap a score for details

Strengths

Proactive health status communication
Effective management of complex behaviors
Dedicated nursing care for long-term residents

Concerns

Unprofessional and rude administrative staff (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 14 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We've heard great things about how proactively you communicate updates on health status; how often can we expect to receive updates regarding our loved one's condition?
2Since your nursing team is so highly rated, how do you ensure that the same dedicated nurses are able to build long-term relationships with the residents?
3How does the administrative team approach resolving concerns or feedback from families to ensure a positive experience for everyone?
4Can you tell us more about how the staff manages more complex behavioral needs or changes in a resident's temperament?
5What does a typical day look like in terms of social activities and engagement for the residents here?
6In the event of a medical emergency during the night, what is the specific protocol for notifying the family and providing immediate care?

Personalized based on this facility's data

Key Review Excerpts

“This place has been a God send for my son and our family. They have done a tremendous job in caring for him, keeping us informed about his health status and dealing with his behaviors.”

Memory care family member · 2025★★★★★

“I have a family member that stays there and he is taken care of very well. They deserve 5 Stars.”

Long-term resident's family · 2020★★★★★

“Let me edit my previous review. Every staff member, management included posts on Facebook during working hours. These people are the biggest hypocrites. Come up with a better excuse because you wanna slide an LPN in there so you can save a couple dollars.”

Family member · 2026★☆☆☆☆

Source: 14 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.30hrs

Registered nurses for medical care

Total Nursing

6.38hrs

All nurses + aides combined

Staff Turnover

38%

Lower is better (< 30% = good)

RN Turnover

18%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility62.8%

Worse than Avg

Here

62.8%

15.5%

11.1%

Saline

4.7%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility32.5%

Worse than Avg

Here

32.5%

19.5%

21.7%

Saline

9.7%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility5.3%

Better than Avg

Here

5.3%

19.4%

14.0%

Saline

13.3%

Residents with depression symptoms

↓ Lower is better

This Facility4.6%

Mixed vs Avgs

Here

4.6%

12.1%

1.4%

Saline

0.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility10.5%

Better than Avg

Here

10.5%

15.3%

11.0%

Saline

11.6%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

96.1%

Saline

96.2%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility30.0%

Worse than Avg

Here

30.0%

81.8%

82.0%

Saline

86.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

11findings in history

Latest survey: 0 · well below AR avg (4.3)

Arkansas Health Center has a concerning pattern of recurring deficiencies across two surveys, with issues persisting in daily care assistance and treatment delivery. The facility has struggled with food safety and dietary services, resident care quality, and safety hazards, though all violations have been corrected. The 2024 survey revealed additional problems with resident rights and medication labeling that weren't present in the earlier inspection.

Mar 1, 2024Routine6 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Nov 17, 2022Routine5 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arkansas Health Center

Organization Type

government

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(501) 860-0500

humanservices.arkansas.gov

6701 Hwy 67

Benton, AR 72015

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

14 reviews from families & visitors

Official Website

Visit humanservices.arkansas.gov

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.