Arkansas City Presbyterian Manor
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 18 Google reviews
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What this means for your family
This facility is highly praised for its compassionate staff and active community, making it a strong candidate for independent or assisted living. However, families considering the memory care unit should conduct a thorough interview regarding staffing ratios and behavioral management protocols to ensure they align with their loved one's specific needs.
Google Reviews
Google Reviews
18 reviews on Google“Arkansas City Presbyterian Manor is highly regarded by families for its compassionate staff and welcoming, home-like environment. While the majority of reviews praise the quality of care and resident engagement, one reviewer noted significant concerns regarding the handling of a resident with behavioral issues and staffing levels in the memory care unit. Overall, families feel their loved ones are treated with dignity and respect.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong sense of community and resident engagement
- Effective communication with family members
- Well-maintained and comfortable living spaces
Concerns
- Inadequate staffing levels in memory care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 18 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the strong sense of community mentioned by residents, what are some of the most popular daily activities or social events that help new residents feel at home?
- 2I noticed that staffing levels in memory care are a priority for many families; could you walk me through how your team ensures consistent, personalized attention for those residents throughout the day?
- 3With your high CMS health inspection rating, what specific protocols or routines does your staff follow to maintain such a high standard of care and cleanliness?
- 4I appreciate that the facility engages with families online; how do you prefer to keep families updated on their loved one's health and well-being on a regular basis?
- 5Could you explain the process for handling medical emergencies or urgent health changes, particularly during evening or weekend hours?
- 6Regarding the recent state survey findings, what steps has the leadership team taken to address those specific areas and ensure continuous improvement?
Personalized based on this facility's data
Key Review Excerpts
“The nurses keep you up to date on everything that happens with you love one so there is never”
“The recent power outage was bad and rough on all concerned. I hope this issue is resolved.”
“The other needs more medical care and they have stayed on top of everything. Their facilities are top notch as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Arkansas City Presbyterian Manor shows recurring issues primarily in fire safety systems, building exits, and infection control across multiple surveys, with families filing complaint reports that led to deficiency findings. The facility has persistent problems with smoke detection systems, exit doors, and sprinkler maintenance spanning from 2022 to 2025, alongside repeated infection control violations. While all deficiencies show correction dates, the pattern of recurring fire safety and infection control issues suggests ongoing operational challenges families should investigate during visits.
Aug 13, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Construction Deficiencies
Use approved construction type or materials.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Apr 29, 2024Complaint1
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Mar 7, 2024Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 7, 2024Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Jun 30, 2022Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Arkansas City Presbyterian Manor
nonprofit
Chain Affiliation
Presbyterian Manors of Mid-America
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 1 of 13 (Best)
Ownership & Management
Owners
Presbyterian Manors INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit presbyterianmanors.org
Medicare data downloads
Original nursing home datasets
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