Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 7 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
The Arizona State Veteran Home in Yuma is frequently praised for its modern, clean, and well-designed facility that features private rooms and accessible layouts. Reviewers highlight the staff's enthusiasm and the facility's active engagement with the local veteran community.
Quality Themes
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Rating Trends
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Distribution · 7 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Found staff enthusiastic for helping their residents. Facility was bright, clean, wide aisles with many window views out. Noted several activity rooms in use.”
“Beautiful facility with friendly staff. Well engaged with the community. Private rooms with private bathrooms, with showers. Thoughtfully planned & built.”
“Excellent place for our Veterans who need special care.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
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3
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Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints about this facility, leading to citations for abuse and neglect protection failures, medication management, and food safety issues. The most concerning pattern involves repeated deficiencies in protecting residents from abuse and neglect, appearing in both September 2024 and December 2024 surveys. While the facility has provided correction dates for all violations, the recent recurrence of serious safety issues warrants careful consideration during your visit.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Source: AZ State Licensing Agency
Based on observation, the facility failed to maintain several doors in the building. Failing to maintain doors in the facility could allow heat and/or smoke to transfer, which could cause harm to the patients and/or staff.
An onsite complaint survey was conducted on August 12, 2025 for the investigation of the following intakes: 2584106 and 258608.No deficiencies were cited.
The complaint survey was conducted on June 17, 2025 through June 18, 2025 of the following complaint numbers: AZ00224500, AZ00224520, AZ00224804, SF00133128, AZ00224831, SF00132941, AZ00224825, SF00133273, AZ00224847 and SF00133116. No Citations were cited.
Violation cited
An onsite complaint survey was conducted on May 27, 2025 through May 29, 2025 for the following intakes: 00131104, 00131352, 00131473, 00131925, 00130920, 00131241. There were no deficiencies cited.
An onsite complaint survey was conducted on May 9, 2025 for the investigation of intake #00129778 and 00123967. There were no deficiencies cited.
The complaint survey was conducted on March 12, 2025 of the following complaint #'s 00121947, 00121969. There were no deficiencies cited.
The complaint survey was conducted on February 25, 2025 of the following complaint #'s AZ00223450, 00109049 and AZ00201258. There were no deficiencies cited.
A complaint survey was conducted on January 21 through January 22, 2025 for the investigation of intake # AZ00222039, AZ00218480, AZ00218028, AZ00218122,AZ00218149, AZ00217870, AZ00212437, AZ00208019, AZ00208052, AZ00206912. There were deficiencies cited.
Violation cited
Arizona State Veteran Home - Yuma
government
Owners
Arizona Department of Veterans Services
Owner · Organization
Key personnel
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Google Reviews
7 reviews from families & visitors
Official Website
Visit dvs.az.gov
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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