Aristacare at Cedar Oaks
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 357 Google reviews
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What this means for your family
This facility is an excellent choice for intensive physical and occupational therapy, with many families reporting life-changing recovery results. However, you must be prepared to be highly involved in your loved one's daily care; ensure you have a plan to monitor nursing responsiveness and hygiene, as multiple families have reported neglect and communication gaps.
Google Reviews
Google Reviews
357 reviews on Google“AristaCare at Cedar Oaks is widely praised for its high-quality physical and occupational therapy teams, which many families credit for their loved ones' successful recoveries and return to independence. However, the facility faces significant criticism regarding nursing responsiveness, communication, and occasional neglect, with some families reporting long wait times for assistance and poor hygiene standards.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy teams
- Compassionate and dedicated nursing aides
- Clean and well-maintained facility environment
- Responsive and helpful administrative staff
Concerns
- Poor nursing responsiveness and slow call-bell response times (mentioned by 6 reviewers)
- Inadequate communication with family members (mentioned by 4 reviewers)
- Staffing shortages, particularly on weekends and night shifts (mentioned by 3 reviewers)
- Substandard hygiene and cleanliness in patient care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 186 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain their mobility?
- 2How does the nursing team ensure that call bells are answered promptly, especially during the night shifts or over the weekends?
- 3What specific steps are in place to ensure consistent communication between the nursing staff and family members regarding a resident's daily health updates?
- 4We noticed the facility is very well-maintained; what are your specific protocols for ensuring high standards of hygiene and cleanliness in the resident care areas?
- 5Can you describe what a typical day of social activities and engagement looks like for the residents here?
- 6In the event of a medical emergency after hours, what is the protocol for notifying the family and coordinating with outside physicians?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapy team is excellent. If you want to see a progress in your loved ones, take them there.”
“My mother was there after surgery for very short time therapy was good but nursing staff was not they are short staff and don’t have time fue minute to explain.”
“My father was admitted to this facility on the 1st floor to receive physical therapy and help him walk again on 10/17/25. The 1st day he was there, he fell - that night me and mom witnessed another resident fall right in front us do to neglect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns including a recent complaint about abuse/neglect protection and multiple family-filed reports about care planning and dietary accommodations. Recurring issues span resident assessment and care planning, nutrition and dietary services, and fire safety systems across all four surveys from 2021-2025. While the facility reports correcting all deficiencies, the persistence of similar problems—particularly in care planning and dietary services—suggests ongoing challenges families should investigate during visits.
Aug 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nov 21, 2024Routine6
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nov 21, 2024Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Aug 11, 2023Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Aug 11, 2023Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Jun 21, 2021Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Ownership & Operations
Who Operates This Facility
Aristacare at Cedar Oaks
for profit
Chain Affiliation
Aristacare
9 facilities nationwide
Chain avg rating: 2.6/5 · Rank 4 of 9
Ownership & Management
Owners
Greenberger, Sidney
Owner
Klein, Zvi
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
357 reviews from families & visitors
Official Website
Visit acatcedaroaks.com
Medicare data downloads
Original nursing home datasets
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