Arc at Streator
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
The facility is highly regarded for its cleanliness and the kindness of its nursing staff, making it a strong candidate for those prioritizing environment. However, families should be aware of persistent communication gaps; ensure you have a direct line to a specific nurse or supervisor rather than relying on general office lines, and be proactive in advocating for medical testing if you suspect a change in your loved one's condition.
Google Reviews
Google Reviews
18 reviews on Google“ARC at Streator receives praise for its clean, well-maintained environment and attentive nursing and CNA staff who are often described as kind. However, families frequently report significant communication issues, including unreturned phone calls and difficulty reaching administrative or medical staff. While some residents have positive rehab experiences, others have raised concerns regarding the facility's responsiveness to medical changes and the availability of advertised amenities like private rooms.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Attentive and kind nursing/CNA staff
- Helpful admissions personnel
- Effective coordination with hospice and medical teams
Concerns
- Poor communication and unreturned phone calls (mentioned by 4 reviewers)
- Difficulty accessing doctors or administrative leadership (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With a capacity of 130 residents, how do you ensure that families receive timely updates and consistent communication regarding their loved one's daily status?
- 2I noticed that staffing levels are a key focus for your facility; how do you manage your current staffing ratios to ensure residents receive the personalized attention they need?
- 3What is the best process for us to follow if we need to schedule a meeting with the administrative leadership team or a physician to discuss our family member's care plan?
- 4Since you have a strong reputation for coordinating well with hospice and medical teams, how do you handle communication with families during a medical emergency or a sudden change in health status?
- 5What kind of daily activities or social programs are currently available to help residents stay engaged and connected with one another within the facility?
- 6I see that you actively respond to feedback online; what is your preferred method for families to share concerns or questions so that we can ensure a quick and helpful response?
Personalized based on this facility's data
Key Review Excerpts
“The facility is spotless clean and it never has a foul odor. I’m very impressed. The nurse was kind enough to go through all of my mom’s medications with me and the dosing records to see how often she was needing extra pain meds for her break through pain.”
“Nurses stay on top of things, give patient information when needed, call when needed, and get to the room in a timely manner when requested.”
“I'm a patient now. I have no problem with the staff. The Nurse's and CNAs are attentive. If I have a problem with medical issues, the Doctor is called right away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
8
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns with families filing complaints that triggered 7 deficiencies, including recent issues with resident protection from abuse and failure to notify families of incidents. The most recurring problems involve fire safety systems, accident prevention, and family notification requirements. While all deficiencies show correction dates, the repeated issues with accident hazards (appearing three times) and ongoing fire safety violations suggest persistent operational challenges that families should carefully consider.
Apr 17, 2026Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Mar 20, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 4, 2026Complaint1
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Feb 27, 2026Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 6, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jun 27, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Arc at Streator
for profit
Chain Affiliation
Arcadia Care
22 facilities nationwide
Chain avg rating: 1.8/5 · Rank 2 of 19
Ownership & Management
Owners
David a Berkowitz Delta Trust
Owner · Organization
Joshua Hoffman Trust
Owner · Organization
Yosef Meystel Delta Trust
Owner · Organization
Goldfarb, Brian
Owner
Seitler, Dovid
Owner
Berkowitz, David
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Frankel, Frederick
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Hamui, Moriel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Meystel, Yosef
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Ulbert, Lisa
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit arcadialtc.com
Medicare data downloads
Original nursing home datasets
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