Arbor View Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 18 Google reviews
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What this means for your family
While recent reviews highlight a dedicated and caring staff, the facility has a history of serious concerns regarding medical oversight and dehydration. When touring, we strongly recommend asking for specific protocols on how the facility monitors hydration and communicates changes in health status to family members.
Google Reviews
Google Reviews
18 reviews on Google“Arbor View Care Center receives highly polarized feedback, with some families praising the facility as clean and the staff as exceptionally caring, while others report serious concerns regarding neglect and poor medical oversight. Recent reviews suggest a potential improvement in staff quality, though negative experiences involving dehydration and communication failures remain a critical point of contention for some families.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing staff
- Clean and well-maintained environment
- Engaging activities for residents
- Dedicated rehab care
Concerns
- Neglect and poor medical oversight leading to hospitalizations (mentioned by 3 reviewers)
- Understaffing issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that staffing levels are a key focus for your team; how do you ensure consistent, personalized care for all 110 residents during peak hours?
- 2Given that some families have expressed concerns regarding medical oversight, could you walk me through your process for monitoring resident health changes and how you coordinate with outside hospitals?
- 3I see that you are very active in responding to feedback online; how do you use that family input to improve communication and transparency regarding a resident's daily status?
- 4With your focus on engaging activities, what does a typical week look like for a resident who enjoys staying active and social?
- 5Regarding the recent health inspection findings, what specific steps have you taken to address those areas and improve your overall care standards?
- 6How does your nursing team balance the demands of a 110-resident facility while maintaining the warm, attentive environment that many families appreciate?
Personalized based on this facility's data
Key Review Excerpts
“I went to visit my dad on a morning and he was clearly not feeling well. His lips were so dry and he was asking me for water. He was so dehydrated. I told the staff and they said they will make sure he gets plenty of fluids and he needed some rest. I left for that day and no more than 5 hours later they sent him by ambulance to the hospital.”
“At Arborview I saw constant cleaning crews working to care for the place. The administrators were great to work with”
“I visited her often over those several weeks and always found cheerful, hard working staff members. If I were to name specific staff folks who went above and beyond in the care of my mother, I think I would forget somebody!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning issues with 8 complaint-triggered deficiencies indicating families have filed reports about problems. The most recurring issues involve medication management (including significant errors), fire safety systems, and quality of care including nutrition and respiratory services. While the facility has corrected past violations, the pattern of complaints and repeated problems with medication errors across multiple surveys suggests ongoing care challenges that warrant careful evaluation during any visit.
Feb 18, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 30, 2024Complaint7
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jul 30, 2024Routine13
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Provide large enough exits.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 13, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 16, 2023Routine6
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Jan 6, 2022Routine5
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Federal Penalties
Fine
Jul 30, 2024
$7,930
Fine
Mar 13, 2024
$10,036
Fine
Jun 5, 2023
$3,145
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Jun 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Dec 20, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Dec 20, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Oct 2, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 1, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 1, 2024Follow-upCleanReport
No deficiencies found during this inspection.
Sep 10, 2024Routine
A Comparative Federal Monitoring Survey was conducted on 9/10/24, following a State Agency Annual Survey on 8/15/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found not to be in compliance with the Requirements for Participation in Medicare and Medicaid.The findings that follow demonstrate noncompliance with Title 42, Code of Federal Regulations, 483.90 (a) et seq. (Life Safety from Fire). A Comparative Federal Monitoring Survey was conducted on 9/10/24, following a State Agency Annual Survey on 8/15/24, in accordance with 42 Code of Federal Regulations, Part 483: Requirements for Long Term Care Facilities. During this Comparative Federal Monitoring Survey, the facility was found to be in compliance with the Requirements for Participation in Medicare and Medicaid The facility was found to be in compliance with Title 42, Code of Federal Regulations, 483.73 et seq. (Emergency Preparedness).
Ownership & Operations
Who Operates This Facility
Arbor View Care Center
for profit
Chain Affiliation
Long Peak Operating Company
7 facilities nationwide
Chain avg rating: 3.4/5 · Rank 7 of 17
Ownership & Management
Owners
Arbor View Care Holdings LLC
Owner · Organization
Long Peak Opco LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
18 reviews from families & visitors
Official Website
Visit vivage.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
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