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Nursing HomeMedicaid Investigative

Ararat Nursing Facility

On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.

15099 Mission Hills Road, Mission Hills · Mission Hills, CA 91345254 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 20 Google reviews

5
4
3
2
1
Ararat Nursing Facility Nursing Home in Mission Hills, CA — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Special Focus Facility (under heightened CMS scrutiny)
  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Above-median deficiencies (52 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Above recommended total nurse staffing · $332,708 in fines · Special Focus Facility (CMS) · Abuse citation

Source: Medicare data

What this means for your family

The clinical nursing staff at Ararat appears highly dedicated and compassionate, which is a significant strength for long-term care. However, families should be prepared for potential friction with administrative staff and should clarify visiting policies in advance to avoid the frustrations reported by other families.

Google Reviews

Google Reviews

20 reviews on Google
Families seeking long-term care may find comfort in the facility's history of providing compassionate nursing and a well-maintained environment. However, there are significant concerns regarding the rudeness of front-desk staff and management, as well as restrictive visiting policies that some find unwelcoming.

Quality Themes

Tap a score for details
Food5.0Staff6.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained building
  • High level of professionalism in clinical care
  • Positive long-term resident outcomes

Concerns

  • Rude front desk and administrative staff (mentioned by 2 reviewers)
  • Restrictive visiting hours/policies (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'17(1)3.75.0'19(3)3.71.0'23(1)3.73.0'25(2)5.0'26(4)

Distribution · 23 analyzed

5
17
4
0
3
0
2
0
1
6

How They Respond to Reviews

25%response rate
Defensive

The owner responds to all reviews but adopts a highly confrontational and argumentative tone when addressing negative feedback. They frequently use personal attacks, call out reviewers' identities, or disclose private employment details to discredit critics.

Questions for Your Tour

  • 1I've heard wonderful things about the compassion of your nursing staff; how do you ensure that level of care remains consistent across all shifts?
  • 2With the recent inspections, what specific steps is the facility taking to address and resolve the noted state violations?
  • 3How does the administration handle communication with families to ensure we are always kept in the loop regarding our loved one's health?
  • 4What is the process for notifying family members in the event of a medical emergency after hours?
  • 5We want to make sure our family member stays social; what kind of daily activities or outings are available for residents?
  • 6Could you tell me a bit about the current visiting hours and how much flexibility there is for family members to drop by?

Personalized based on this facility's data


Key Review Excerpts

My dad has been at the facility for several years now. I visit him on occasion at various hours. He looks very well taken care of, as do the other residents.

Long-term resident's family · 2018★★★★★

This is a great facility with nurses and Cnas that care about the patients and treat them very well. My father-in-law lived there 5 years and did very well.

Long-term resident's family · 2022★★★★★

I'm very happy to say this is a great place for your loved ones to be taken care of. I have witnessed very caring nurses and cna's during my visits they have a caring and loving heart.

Visitor · 2024★★★★★
Source: 20 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
4.60hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

6

measures

Worse Than Avg

6

measures

Mixed Results

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility25.7%
Worse than Avg
Here
25.7%
US
15.4%
CA
11.6%
Los angeles
11.4%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Los angeles
8.7%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility9.9%
Mixed vs Avgs
Here
9.9%
US
19.4%
CA
10.7%
Los angeles
9.7%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Mixed vs Avgs
Here
11.2%
US
19.5%
CA
13.7%
Los angeles
10.8%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility8.8%
Worse than Avg
Here
8.8%
US
3.2%
CA
1.6%
Los angeles
1.3%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.3%
Mixed vs Avgs
Here
10.3%
US
15.3%
CA
10.5%
Los angeles
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility72.6%
Worse than Avg
Here
72.6%
US
81.8%
CA
94.2%
Los angeles
94.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility85.1%
Mixed vs Avgs
Here
85.1%
US
79.7%
CA
93.2%
Los angeles
92.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility7.8%
Worse than Avg
Here
7.8%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

58deficiencies
13penalties
Well above state avg (15.4)
85 complaint-triggered
$332,708 in fines

This facility has a concerning pattern of repeated complaint-triggered inspections involving resident abuse and neglect, medication management errors, and accident prevention failures. Half of the 138 deficiencies resulted from families filing reports about care concerns. Issues with protecting residents from harm, medication safety, and accident prevention persist across multiple surveys through 2025, indicating systemic problems that continue despite correction efforts.

Feb 25, 2026Complaint
4
0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Feb 18, 2026Complaint
2
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Feb 4, 2026Complaint
6
0604Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Dec 8, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Sep 9, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Aug 29, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Federal Penalties

Fine

Jul 18, 2025

$155,100

Payment Denial

May 21, 2025

14-day denial

Fine

May 21, 2025

$20,303

Payment Denial

Feb 7, 2025

52-day denial

Fine

Oct 3, 2024

$55,839

Payment Denial

Aug 9, 2024

19-day denial

Fine

Aug 9, 2024

$79,430

Payment Denial

May 15, 2024

19-day denial

Fine

May 15, 2024

$113,470

Fine

Aug 7, 2023

$4,587

Fine

Jul 17, 2023

$13,762

Fine

Jun 26, 2023

$4,587

Fine

Jun 5, 2023

$13,762

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ararat Nursing Facility

Organization Type

nonprofit

Ownership & Management

Owners

Ararat Home of Los Angeles INC.

Owner · Organization

100%

Key personnel

Darakjian, PeterOfficer / DirectorKanimian, JosephOfficer / DirectorSinanian, SinanOfficer / DirectorTaylor, RobertOfficer / DirectorGhookasian, DerikOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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