Assisted LivingMedicaid Investigative

Apple Tree Assisted Living

Name: Public quality & inspection record for Apple Tree Assisted Living
Creator: EveryPlace
License: https://everyplace.care/research-policy

Reviewer concerns include poor handling of deceased residents' belongings and lack of bereavement communication — investigate before committing.

1145 Brockdell Dr, Fountain Valley · Colorado Springs, CO 80911|48 beds|Licensed & Active

Source: CO CDPHE — view official record

Google rating

2.8/5

based on 9 Google reviews

(719) 282-1155 Directions

Street View

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What this means for your family

This facility offers great independence and some wonderful individual caregivers, which is ideal for residents who are still mobile. However, the reports of extreme negligence regarding deceased residents and lack of oversight regarding wandering residents are serious red flags that require direct investigation during your tour.

Google Reviews

9 reviews on Google

“Families should approach this facility with caution due to severe reports of poor communication and lack of respect regarding deceased residents' belongings. While some residents and families praise the caring staff and the ability to maintain independence with access to kitchens, there are significant concerns regarding resident wandering and staff responsiveness to safety issues.”

Quality Themes

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Strengths

Responsive and caring intake process
Access to private kitchens for cooking
High level of resident independence
Specific standout caregivers

Concerns

Poor handling of deceased residents' belongings and lack of bereavement communication
Safety issues regarding residents wandering off-site

Rating Trends

Tap a year to see what changed

Distribution · 9 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1We love the idea of residents having access to private kitchens; how do you support seniors who want to continue cooking their own meals independently?
2Since we value clear communication, what is your process for keeping families updated on day-to-day changes or important facility news?
3How do you manage resident safety and monitoring to ensure everyone stays secure within the community during the day and night?
4Could you tell us more about the specific caregivers who make this community special and how you maintain that high level of care?
5In the event of a medical emergency or a sudden change in health, what are the immediate steps the staff takes to assist the resident?
6What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?

Personalized based on this facility's data

Key Review Excerpts

“From first contact to now they have been responsive, caring and patient with all the moving parts with our family.”

Family member of a resident · 2024★★★★★

“The staff here is amazing. This is an assisted living where you can come and go as you please. The food is healthy served three times a day.”

New resident · 2024★★★★★

“One of the caregivers Mayra she has done a fantastic job looking after my grandma. I couldn’t have asked for a better caregiver than her.”

Grandchild of a resident · 2021★★★★★

Source: 9 Google reviews

State Inspection History