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Assisted Living

Apollo Residential Assisted Living

Families consistently rate this highly — reviewers highlight excellent management communication. Schedule a visit to confirm the fit.

4719 West Harmont Drive, 47th Place Condominium Hoa · Glendale, AZ 85302Licensed & Active
Google rating
4.5/5

based on 11 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking high-touch communication and specialized care for dementia or Alzheimer's patients. While the physical space is described as modest and occasionally crowded, the quality of the medical oversight and the warmth of the staff are significant advantages.

Google Reviews

Google Reviews

11 reviews analyzed
Apollo Residential Assisted Living is highly regarded for its attentive, caring staff and exceptional communication from management, particularly for residents with dementia or Alzheimer's. While some reviewers note the facility is modest in size and can feel a bit crowded, the emphasis on individualized care and a peaceful atmosphere provides a home-like environment.

Quality Themes

FoodN/AStaff10.0CleanN/AActivities7.0MedsN/AMemory10.0Comms10.0ValueN/A

Strengths

  • Excellent management communication
  • Attentive and caring caregivers
  • Knowledgeable medical oversight
  • Peaceful, home-like atmosphere
  • Strong individualized care focus

Concerns

  • Facility can feel crowded for the amount of space

Rating Trends

Tap a year to see what changed

2341.02019(1)5.02020(2)5.02023(4)5.02024(2)4.52025(2)

Distribution

5
9
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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Since the management is so responsive to feedback, how do you typically involve families in care planning decisions?
  • 2We love the idea of a peaceful, home-like atmosphere; how do you ensure each resident's personal space feels private and comfortable?
  • 3With your focus on individualized care, how do you tailor daily activities to match a new resident's specific hobbies and interests?
  • 4How does the medical oversight team coordinate with the caregivers to monitor changes in a resident's health?
  • 5How do you manage the flow of residents and staff during busy times to ensure the environment remains calm and uncrowded?
  • 6What is the protocol for handling a medical emergency during the night or over the weekend?

Personalized based on this facility's data


Key Review Excerpts

The attention and communication with the management was excellent. We always had their attention and found that to be so important when one has a family member in assisted livin

Dementia resident's family · 2025★★★★

Dr. Chris is extremely knowledgeable and was a wonderful advocate for my mom! Although her stay at Apollo Residential was brief, she made tremendous progress under their care.

Rehab patient's family · 2025★★★★★

The communication and follow up with the caregivers and Dr. Christopher Zambakari has been exceptional which is especially needed when working with the VA. My brother enjoys working in their garden picking vegetables.

Long-term resident's family · 2023★★★★★
Source: 11 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
5deficiencies
Apr 24, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on April 24, 2025.

a-f. Tuberculosis ScreeningR9-10-113.A.2.a-fCorrected Apr 28, 2025

Based on record review and interview, the health care institution’s chief administrative officer failed to ensure training and education related to recognizing the signs and symptoms of tuberculosis (TB) was provided annually to individuals employed to the health care institution, for two of two personnel sampled. The deficient practice posed a potential illness risk to residents. Findings include: 1. A review of E1's, E2's, and E3's personnel record did not include documentation of initial and annual training on recognizing the signs and symptoms of TB. 2. In an interview, E1 acknowledged that E1's, E2’s, and E3’s records did not contain the training and education related to recognizing the signs and symptoms of tuberculosis (TB). E1 reported that he was not aware of the annual staff training for signs and symptoms of TB.

Emergency and Safety StandardsR9-10-818.A.2Corrected Apr 28, 2025

Based on documentation review and interview, the manager failed to ensure that the disaster plan required in subsection (A)(1) was reviewed at least once every 12 months. Findings include: 1. A review of facility documentation revealed that the Disaster Plan was last reviewed in 2023. 2. In an interview, E1 acknowledged that the Disaster plan was not reviewed at least once every 12 months.

Environmental StandardsR9-10-819.A.11Corrected Apr 28, 2025

Based on observation and interview, the manager failed to ensure that poisonous or toxic materials stored by the assisted living facility are maintained in labeled containers in a locked area separate from food preparation and storage, dining areas, and medications and are inaccessible to residents. Findings include: 1. During the environmental inspection of the facility, the Compliance Officers observed a cabinet under the kitchen sink that contained poisonous and toxic materials. The lock on the cabinet did not prevent a resident from opening the cabinet which contained the following items: Cascade dish soap Can of Comet Bleach 2. In an interview, E1 acknowledged that poisonous or toxic materials were not stored in an area that was locked and inaccessible to residents.

Oct 5, 2023Routine

The following deficiencies were found during the on-site compliance inspection conducted on October 5, 2023:

A manager shall ensure that:R9-10-815.E.1Corrected Oct 10, 2023

Based on documentation review, observation and interview, the manager failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom. The deficient practice posed a risk if residents were unable to summon help from personnel members Findings include: 1. A review of Department documentation revealed the facility was authorized to provide directed care services. 2. The Compliance Officer observed no bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies in three resident bedrooms. 3. In an interview, E2 reported no bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in several resident's bedroom due to the residents having dementia. 4. In an interview, E1 acknowledged E1 failed to ensure a bell, intercom, or other mechanical means to alert employees to a resident's needs or emergencies was available in a bedroom.

A manager shall ensure that:R9-10-818.A.2Corrected Oct 10, 2023

Based on documentation review and interview, the manager failed to ensure the disaster plan required in subsection (A)(1) was reviewed at least once every 12 months. The deficient practice posed a risk as a disaster plan reinforces and clarifies standards expected of employees. Findings include: 1. A review of facility documentation revealed a disaster plan review conducted on August 10, 2020, and June 19, 2021. However, documentation of a disaster plan reviews in 2022 and 2023 were not available for review. 2. In an interview, E1 acknowledged E1 failed to ensure the disaster plan required in subsection (A)(1) was reviewed at least once every 12 months.

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References & Resources

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