Angels Nursing Health Center
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
This facility is exceptionally strong in social work support and nursing compassion, making it an excellent choice for families prioritizing emotional well-being and smooth transitions. However, if you are specifically seeking a high-intensity rehabilitation center, you should verify their current patient focus, as recent feedback suggests a shift toward more psychiatric-focused care.
Google Reviews
Google Reviews
24 reviews on Google“Families can expect a highly compassionate environment where staff members, particularly the social work and nursing teams, are frequently praised for their personalized care and support during transitions. While most reviewers highlight a warm, clean, and welcoming atmosphere, one recent reviewer noted a shift in the facility's focus toward more intensive psychiatric/dementia care rather than traditional rehab.”
Quality Themes
Strengths
- Compassionate and attentive nursing staff
- Exceptional social work and discharge support
- Clean and well-maintained environment
- Engaging and active social programs
Concerns
- Shift in facility focus toward psychiatric/dementia care over rehab
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
The owner provides highly personalized, warm, and empathetic responses that specifically reference reviewers by name and highlight particular staff members mentioned in the reviews. The tone is consistently grateful and reinforces the facility's mission of compassionate care.
Questions for Your Tour
- 1It is wonderful to see how clean and well-maintained the facility is; how do you ensure the environment stays so comfortable for the residents?
- 2I noticed the staff is highly praised for being compassionate; how do you support your nursing team to maintain that level of attentive care during busy shifts?
- 3With the great social programs mentioned by others, what kind of daily activities or group outings can my family member look forward to participating in?
- 4How does the facility manage medical emergencies or changes in health status during the overnight hours?
- 5Since the facility provides such excellent discharge and social work support, how involved can family members be in the care planning process?
- 6How does the care approach differ for residents who may need specialized support for dementia or psychiatric needs versus those focused on rehabilitation?
Personalized based on this facility's data
Key Review Excerpts
“They were all A+ and I walked out of there, back on my feet, literally. I dont know what other nursing spots are like but im pretty sure you'll find no better than this place.”
“Monquie and Kenia, in particular, went above and beyond during the discharge process. They made sure my loved one received the necessary therapy at home, coordinated the delivery of equipment, and ensured everything went smoothly.”
“I am a long-term resident in my early 50s and have been at this facility for over 20 years. It’s been a journey, and over time, the staff has truly become like family to me.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Angels Nursing Health Center shows concerning patterns with families filing numerous complaints that triggered inspections, including serious issues like resident abuse and accident prevention failures. The facility has recurring problems with medication management, safety hazards, and care planning that persist across multiple years despite corrections. While all deficiencies show correction dates, the repeated nature of safety and care issues, combined with active family complaints, suggests ongoing quality concerns.
Jun 5, 2025Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 22, 2025Routine13
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Apr 24, 2025Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 27, 2025Complaint1
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Dec 17, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Federal Penalties
Fine
Jul 16, 2024
$37,681
Payment Denial
Jul 16, 2024
5-day denial
Fine
Apr 30, 2024
$33,885
Ownership & Operations
Who Operates This Facility
Angels Nursing Health Center
for profit
Chain Affiliation
Aaron Mayer
6 facilities nationwide
Ownership & Management
Owners
Deutsch 2016 Grat
Owner · Organization
Ahm Family Holdings LLC
Owner · Organization
Amc Family Holding LLC
Owner · Organization
Amm Family Holdings LLC
Owner · Organization
Asm Family Holdings LLC
Owner · Organization
Atr Family Holdings LLC
Owner · Organization
Zm Family Holdings LLC
Owner · Organization
Deutsch, Isaac
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit angelsnc.com
Medicare data downloads
Original nursing home datasets
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