Anderson, the
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- High staff turnover (58%)
- High RN turnover (78%)
Bottom 25% in OH · Below recommended RN staffing · Above average staffing · $112,473 in fines · Very few deficiencies
What this means for your family
The Anderson is highly regarded for its physical therapy and rehabilitation programs, making it a strong candidate for short-term recovery. However, because multiple reviewers have raised concerns about staff turnover and organizational communication, we recommend scheduling a visit during a weekend or evening to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
33 reviews on Google“The Anderson generally receives high praise for its physical environment and rehabilitation services, with many families noting the facility is clean and well-maintained. While many reviewers highlight a caring and professional staff, there are recurring concerns regarding high staff turnover and occasional lapses in responsiveness or organizational communication.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Strong support for rehab and long-term care transitions
Concerns
- High staff turnover and understaffing issues (mentioned by 3 reviewers)
- Unprofessional or disorganized communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent focus on staffing levels, how does the facility currently manage daily care consistency and ensure residents receive timely attention?
- 2With the physical and occupational therapy programs being a standout feature here, how are these services integrated into a resident's daily routine?
- 3Could you walk me through your process for communicating updates or changes in a resident's health status to family members to ensure we stay well-informed?
- 4How does the facility approach the challenge of staff turnover to ensure that residents still feel a sense of familiarity and connection with their caregivers?
- 5What specific protocols are in place to handle medical emergencies, and how quickly can a resident be transitioned to a higher level of care if needed?
- 6What types of social or recreational activities are currently prioritized to keep residents engaged and active throughout the week?
Personalized based on this facility's data
Key Review Excerpts
“The facility is always clean and well maintained, and a special shout-out goes to Roz, one of the housekeepers, who is always keeping this place in top condition.”
“The therapists are wonderful. My husband had been there 2 years ago for therapy and that prompted me to choose the Anderson for rehab. Nickie and her staff are excellent therapists.”
“The Anderson has done nothing but gotten better. My husband goes there once a month for respite he has Alzheimer’s really has no memory, and cannot eat himself or drink himself and his bed ridden. They have done such a wonderful job.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
1
measures
6
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 7 deficiencies related to serious care issues including medication management, accident prevention, and wound care. The facility shows recurring problems with quality of care, safety supervision, and nursing staffing across multiple surveys from 2020 to 2024. While all deficiencies have correction dates, the pattern of repeated issues in core care areas suggests ongoing challenges with consistent, safe resident care.
Aug 13, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Sep 17, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 21, 2023Routine13
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 21, 2023Complaint2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 6, 2020Routine8
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Sep 17, 2024
$66,976
Fine
Nov 21, 2023
$45,497
Ownership & Operations
Who Operates This Facility
Anderson, the
for profit
Ownership & Management
Owners
Wagschal, Akiva
Owner
Wagschal, Linda
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit theanderson.com
Medicare data downloads
Original nursing home datasets
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