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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 27% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 26 findings, above the MO average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Amberwood Estates Nursing and Rehabilitation receives highly polarized feedback, with some residents and families praising the friendly staff and smooth admissions process, while others report severe neglect and unprofessional behavior. Critical concerns include reports of residents left in unsanitary conditions, missing personal property, and a lack of responsiveness from nursing staff. Families considering this facility should be aware of the significant disparity between positive testimonials and reports of poor care standards.
Quality Themes
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Concerns
Rating Trends
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Distribution · 27 analyzed
Personalized based on this facility's data
Key Review Excerpts
“Walked in to my uncle sitting in urine and feces. I went to the nurse station and two nurses told me it wasn’t there jobs and they would call someone.”
“The move-in process was really smooth, and the admissions coordinator was so friendly and helpful. We've had a great experience so far!”
“Sloppy place lost all my grandmothers property that includes her teeth!”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows a concerning pattern with 104 deficiencies across 13 surveys, including 29 complaint-triggered violations where families filed reports about problems. The most recurring issues involve maintaining a safe and clean environment, accident prevention, and medication management. Problems with protecting residents from abuse and neglect have appeared multiple times, including recent complaints. While most deficiencies show correction dates, the high volume and repeated nature of safety and care issues, particularly those prompting family complaints, warrant careful consideration during any visit.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Fine
Sep 25, 2023
$3,882
Fine
Sep 5, 2023
$9,527
Fine
Jul 31, 2023
$6,351
Amberwood Estates Nursing and Rehabilitation
for profit
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Official Medicare quality ratings, inspections & staffing data
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Google Reviews
27 reviews from families & visitors
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Original nursing home datasets
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