Altoona Health & Rehab
Strong Medicare quality ratings; families often praise effective physical therapy and rehabilitation. Still worth an in-person visit.
based on 15 Google reviews
Watch Altoona Health & Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Given the recent, serious allegations of neglect and failure to follow medical orders, families should exercise extreme caution. If you are considering this facility, demand a transparent review of their safety protocols and ask how they ensure adherence to specific doctor-ordered care plans, such as CPAP usage.
Google Reviews
Google Reviews
15 reviews on Google“Altoona Health & Rehab receives highly polarized feedback, with recent reviews highlighting serious concerns regarding patient safety and neglect, contrasted by older reviews praising the staff's compassionate care. Families report significant issues with medical compliance and supervision, while others emphasize successful rehabilitation outcomes and a family-like atmosphere.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical therapy and rehabilitation
- Compassionate and attentive nursing staff
- Warm, family-oriented environment
Concerns
- Neglect and lack of proper medical supervision (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the high staffing rating, how does your team ensure that residents receive consistent one-on-one attention throughout the day?
- 2I noticed some feedback regarding medication management; could you walk me through your current process for ensuring medications are administered accurately and on time?
- 3With the recent health inspection findings, what specific steps has the facility taken to improve oversight and address those identified areas?
- 4How do you keep families updated on their loved one's health status, especially when there are changes in medical needs or care plans?
- 5Since physical therapy is a noted strength here, how do you integrate those rehabilitation goals into a resident's daily routine?
- 6What protocols are in place to ensure that residents are monitored closely and that their medical needs are addressed promptly by nursing staff?
Personalized based on this facility's data
Key Review Excerpts
“My grandmother was recently here. This facility failed to properly care for her, she fell and hit her face and head due to neglect... this facility failed to adhere the said Doctor's orders.”
“She came back to us walking and in my CV better shape. Great job from all the employees and physical therapy techs. The nurses were very kind and patient.”
“At Altoona, not only are you given proper care, you are treated as with true love, kindness and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 15 measures
11
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints in 2023 regarding resident protection from abuse and neglect, indicating serious safety concerns. The facility has recurring issues with fire safety systems, food safety, and medication management across multiple surveys from 2019-2022. While most deficiencies show correction dates, the complaint-triggered abuse protection violations suggest ongoing care quality problems that warrant careful consideration before placement.
Jun 8, 2023Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Jun 13, 2022Routine7
Infection Control Deficiencies
Perform COVID19 testing on residents and staff.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Feb 27, 2020Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Feb 6, 2019Routine2
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Ownership & Operations
Who Operates This Facility
Altoona Health & Rehab
for profit
Chain Affiliation
Trinity Management, INC.
5 facilities nationwide
Chain avg rating: 3.8/5 · Rank 4 of 5 (Worst)
Ownership & Management
Owners
Long, Bradley
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives