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Nursing HomeMedicaid Investigative

Allure of Galesburg

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1145 Frank Street, Galesburg, IL 61401108 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.7/5

based on 35 Google reviews

5
4
3
2
1
Allure of Galesburg Nursing Home in Galesburg, IL — Street View
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7/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 11.0)
  • High staff turnover (52%)

Bottom 25% in IL · Critically understaffed (RN) · Significantly below average staffing · Worst in ALLURE HEALTHCARE SERVICES chain · $143,533 in fines · Abuse citation

Source: Medicare data

What this means for your family

While the facility is praised for its cleanliness and friendly nursing staff, families should be extremely cautious regarding administrative and legal processes. We strongly recommend ensuring all power of attorney documents are clearly filed and that you maintain active, daily oversight of your loved one's personal belongings and care decisions.

Google Reviews

Google Reviews

35 reviews on Google
Allure of Galesburg receives polarized feedback, with some families praising the cleanliness and friendly staff, while others report serious concerns regarding administrative transparency and the handling of personal property. While some residents and visitors highlight a welcoming environment and responsive care, negative experiences focus on poor communication during end-of-life transitions and questionable administrative practices.

Quality Themes

Tap a score for details
Food3.0Staff7.0Clean9.0Activities7.0MedsN/AMemory4.0Comms3.0Value2.0

Strengths

  • Clean and well-maintained facility
  • Friendly and attentive nursing staff
  • Effective rehab and care coordination
  • Welcoming atmosphere for visitors

Concerns

  • Lack of transparency and communication regarding resident deaths and personal property (mentioned by 2 reviewers)
  • Administrative unprofessionalism and poor coordination (mentioned by 2 reviewers)
  • Questionable paperwork and legal practices (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(2)'18(1)'20(1)'22(8)'24(5)'26(2)

Distribution · 37 analyzed

5
23
4
1
3
1
2
1
1
11

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols do you have in place to ensure consistent, daily communication with families regarding a resident's health status and personal property?
  • 2I noticed concerns regarding administrative coordination; could you walk me through the process for handling paperwork and legal documentation to ensure everything is transparent and accurate for families?
  • 3With your current focus on rehab and care coordination, how do you manage the transition of care during medical emergencies or unexpected changes in a resident's condition?
  • 4What steps is the facility taking to improve the dining experience and variety for residents, as we want to ensure our loved one enjoys their daily meals?
  • 5How do you currently structure the memory care program to ensure residents are engaged and supported throughout the day?
  • 6Since you have a welcoming atmosphere for visitors, how do you balance that openness with maintaining the privacy and security of residents' personal belongings?

Personalized based on this facility's data


Key Review Excerpts

Housekeeping kept rooms and dining room really clean. I liked that there were a variety of activities offered and all staff were so friendly and really went above and beyond.

Rehab patient · 2022★★★★★

My family member was admitted to Allure of Galesburg in desperate need of help. The Social Service and Nursing Departments heard my concerns, saw my family member's condition and helped us through a very difficult time.

Long-term resident's family · 2022★★★★★

Lack of clarity & reluctant to share information. If a loved one passes away there ,they shove everything in plastic bags and hurriedly send you on your way.

Family member · 2019★★☆☆☆
Source: 35 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.31hrs
41%
Registered nurses for medical care
Total Nursing
2.54hrs
62%
All nurses + aides combined
Staff Turnover
49%
Lower is better (< 30% = good)
RN Turnover
67%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

6

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility85.6%
Worse than Avg
Here
85.6%
US
12.1%
IL
52.5%
Knox
12.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility49.4%
Worse than Avg
Here
49.4%
US
15.4%
IL
21.8%
Knox
13.4%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility47.3%
Worse than Avg
Here
47.3%
US
19.5%
IL
18.3%
Knox
24.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility82.8%
Worse than Avg
Here
82.8%
US
95.5%
IL
91.8%
Knox
95.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
19.4%
IL
21.1%
Knox
22.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IL
90.0%
Knox
92.9%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility13.2%
Worse than Avg
Here
13.2%
US
79.7%
IL
63.1%
Knox
81.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility92.7%
Better than Avg
Here
92.7%
US
81.8%
IL
69.0%
Knox
86.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
1.6%
IL
2.4%
Knox
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
1penalties
Above state avg (12.0)
22 complaint-triggered
$143,533 in fines

Multiple families have filed reports triggering complaint investigations, with the most serious concern being repeated failures to protect residents from abuse and neglect - appearing in nine separate complaints since 2023. Recurring issues include medication management problems and care planning deficiencies. While all violations show correction dates, the persistent pattern of abuse protection failures across multiple complaint investigations warrants careful consideration during any visit.

Feb 5, 2026Complaint
5
0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0602Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Sep 11, 2025Complaint
2
0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jul 2, 2025Routine
9
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Apr 10, 2025Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Feb 4, 2025Complaint
3
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0944Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 13, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Feb 4, 2025

$143,533

Ownership & Operations

Who Operates This Facility

Owner / Operator

Allure of Galesburg

Organization Type

for profit

Chain Affiliation

Chain Name

Allure Healthcare Services

Chain Size

15 facilities nationwide

Chain avg rating: 2.6/5 · Rank 13 of 15 (Worst)

Ownership & Management

Owners

Serenity Rock Island Holdco LLC

Owner · Organization

100%

Allure Realty Holdco LLC

Owner (parent company) · Organization

Mn1 Management CORP

Owner (parent company) · Organization

Goldberg, Jeremy

Owner (parent company)

Nudell, Michael

Owner (parent company)

Oseroff, Meyer

Owner (parent company)

Wengrow, David

Owner (parent company)

Key personnel

1145 Frank Street, LLC5% or Greater Security InterestVantine, BrandtW-2 Managing EmployeeGoldberg, JeremyOfficer / DirectorNudell, MichaelOfficer / DirectorNudell, ShiraOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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