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Strong Medicare quality ratings; public reviewers often praise warm and caring nursing staff. Still worth an in-person visit.
based on 16 Google reviews
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Alliance Health at Baldwinville has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm and caring nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Alliance Health at Baldwinville receives high praise for its warm, professional staff and clean, well-maintained environment, including a newly expanded patio. While most recent feedback is overwhelmingly positive regarding the quality of care and activities, there are isolated negative reports citing poor staff interactions.
Quality Themes
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Concerns
Rating Trends
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Distribution · 17 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“Staff is wonderful to their patients. I’ve witnessed how they interact with my mom but also the other patients. They’re warm and caring and filled with positivity.”
“The staff are professional and really care. The facility is clean and have beautiful grounds with a great newly expanded patio area. I would not hesitate bringing my family here.”
“Very friendly atmosphere, the staff is great and they offer refreshments for guests at the front lobby. They always have activities for the residents, and great meals as well.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
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1
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Alliance Health at Baldwinville has 18 deficiencies across three surveys with no family complaints filed. The facility shows recurring issues in infection control, emergency preparedness, and fire safety systems that have persisted across multiple inspections. Most recent deficiencies from January 2025 include problems with daily care assistance, medication self-administration, and building safety features, though all violations have reported correction dates.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Alliance Health at Baldwinville
nonprofit
Alliance Health & Human Services
8 facilities nationwide
Chain avg rating: 3.8/5 · Rank 5 of 8
Owners
Alliance Health INC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
16 reviews from families & visitors
Official Website
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Original nursing home datasets
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