Alliance Health at Baldwinville
Strong Medicare quality ratings; families often praise warm and caring nursing staff. Still worth an in-person visit.
based on 15 Google reviews
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What this means for your family
The facility is highly regarded for its clean environment and active social atmosphere, making it a strong contender for those prioritizing quality of life. However, because there are conflicting reports regarding staff interactions, we recommend scheduling a tour during a busy time of day to observe staff-resident dynamics firsthand.
Google Reviews
Google Reviews
15 reviews on Google“Alliance Health at Baldwinville receives high praise for its warm, professional staff and clean, well-maintained environment, including a newly expanded patio. While most recent feedback is overwhelmingly positive regarding the quality of care and activities, there are isolated negative reports citing poor staff interactions.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring nursing staff
- Clean and well-maintained facility
- Engaging resident activities
- Appealing outdoor grounds and patio
Concerns
- Poor staff attitude and interactions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 16 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We noticed the beautiful outdoor grounds and patio in the photos; how often are residents able to spend time enjoying the fresh air and garden areas?
- 2The facility looks very clean and well-maintained; what is your routine for ensuring the resident rooms and common areas stay tidy every day?
- 3Could you tell us more about the types of engaging activities you host to keep the residents socially connected and active?
- 4What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 5We want to ensure our loved one feels truly welcomed; how do you support new residents in building positive, friendly relationships with the nursing staff?
- 6I saw that the facility is very responsive to feedback; how does the management team use resident or family suggestions to improve the care experience?
Personalized based on this facility's data
Key Review Excerpts
“Staff is wonderful to their patients. I’ve witnessed how they interact with my mom but also the other patients. They’re warm and caring and filled with positivity.”
“The staff are professional and really care. The facility is clean and have beautiful grounds with a great newly expanded patio area. I would not hesitate bringing my family here.”
“Very friendly atmosphere, the staff is great and they offer refreshments for guests at the front lobby. They always have activities for the residents, and great meals as well.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Alliance Health at Baldwinville has 18 deficiencies across three surveys with no family complaints filed. The facility shows recurring issues in infection control, emergency preparedness, and fire safety systems that have persisted across multiple inspections. Most recent deficiencies from January 2025 include problems with daily care assistance, medication self-administration, and building safety features, though all violations have reported correction dates.
Jan 5, 2026Routine10
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Oct 16, 2024Routine1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 19, 2024Routine7
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Alliance Health at Baldwinville
nonprofit
Chain Affiliation
Alliance Health & Human Services
8 facilities nationwide
Chain avg rating: 3.8/5 · Rank 5 of 8
Ownership & Management
Owners
Alliance Health INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
15 reviews from families & visitors
Official Website
Visit alliancehhs.org
Medicare data downloads
Original nursing home datasets
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