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Assisted Living

Alexandria Victoria

Families consistently rate this highly — reviewers highlight compassionate and family-like staff. Schedule a visit to confirm the fit.

226 Morrissey Boulevard, Santa Cruz, CA 9506213 bedsLicensed & Active
Google rating
5.0/5

based on 6 Google reviews

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Alexandria Victoria Assisted Living in Santa Cruz, CA — Street View
Street View

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What this means for your family

This facility is an excellent choice for families seeking a personalized, home-like setting where staff members treat residents as part of their own family. It is particularly well-suited for residents requiring significant physical assistance, though you should verify their current availability for your specific care needs.

Google Reviews

Google Reviews

6 reviews on Google
Alexandria Victoria is highly regarded by families for providing a warm, home-like environment that treats residents like family. Reviewers specifically praise the staff's ability to handle high-needs residents, such as those requiring two-person assistance, and the quality of the homemade meals.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean9.0Activities8.0MedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Compassionate and family-like staff
  • Ability to handle high-level physical assistance
  • Warm, home-like atmosphere with beautiful grounds
  • High-quality homemade meals

Rating Trends

Tap a year to see what changed

2345.02018(6)5.02020(3)5.02022(3)5.02024(6)

Distribution · 18 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small community of 13 residents, how do you ensure everyone gets personalized attention during mealtimes?
  • 2The reviews mention how much people love the homemade meals; could you tell us more about how the menu is planned and prepared?
  • 3Since the staff is known for being so compassionate and family-like, how do you maintain that close-knit bond as residents come and go?
  • 4How do you manage high-level physical assistance needs for residents who may require more hands-on help with mobility?
  • 5What is the protocol for handling medical emergencies or unexpected health changes during the night?
  • 6We love the look of the beautiful grounds; what kind of daily outdoor or garden activities are available for the residents?

Personalized based on this facility's data


Key Review Excerpts

He is a big guy, and considered a “2 person assist”, and they could do it all. Dad lived at Alexandria for about 20 months. Not only did they take care of his daily needs, but Rosie, John and Adrian and the rest of the staff became like family.

Long-term resident's family · 2024★★★★★

They offer a full range of care services, from homemade meals to holiday celebrations. The location feels like a wonderful, welcoming home, with a lovely atrium and gardens, and my family had great peace of mind knowing my mother was well cared for.

Long-term resident's family · 2024★★★★★

I used to work at a senior care facility, and this one definitely takes the cake. Love the family that runs the place! Always smelled like some delicious meal was being prepared.

Grandchild of resident · 2018★★★★★
Source: 6 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

9total
3 Type B— non-compliance
Clean record— no deficiencies found
Feb 4, 2026Inspection
Clean

The unannounced annual inspection noted several areas for improvement. Specifically, the facility was found to be missing the 2025 facility drill log and current staff training documents. The administrator committed to submitting these missing records by February 5, 2026.

Mar 8, 2025Complaint
Clean

This report details a complaint investigation conducted regarding allegations of a resident sustaining a fracture, staff failure to seek timely medical care, and failure to report the incident. The investigation found that the allegations were unsubstantiated due to insufficient evidence.

Feb 18, 2025Inspection
Clean

The facility underwent a Required - 1 Year annual inspection. The inspector noted that all smoke detectors functioned properly, the first aid kit was complete, and the facility's last drill was conducted on 2/12/2025. Although one resident's CSMDR was found to be incomplete, the administrator updated the records during the visit, and no deficiencies were ultimately cited per CCR Title 22.

Jul 26, 2024Other
Clean

The facility underwent an unannounced Case Management visit. The purpose of the visit was to amend a prior complaint investigation report. No deficiencies were cited at this time as per California Code of Regulations Title 22.

May 31, 2024Other
Clean

The facility underwent an unannounced Case Management - Annual Continuation visit. The inspection noted several positive observations, including functioning smoke detectors and clear exits. However, one deficiency was cited regarding the failure to maintain current annual medical assessments for residents with dementia.

May 8, 2024Complaint
Clean

This report details a complaint investigation conducted on 05/07/2024, with the report finalized on 05/08/2024. The investigation addressed allegations regarding bathroom cleanliness, shower mat safety, linen cleanliness, and door seal repair. The findings concluded that the complaint was unfounded because the individual cited does not reside at the facility, and no deficiencies were cited during the visit.

Apr 19, 2024Complaint
Clean

This report details a complaint investigation conducted following an unannounced visit. The allegations of rough handling and inappropriate staff speech were reviewed, and based on interviews with residents and staff, the findings were determined to be unsubstantiated. No specific deficiencies were cited in the report.

Feb 27, 2024Inspection
Clean

The facility underwent an unannounced Required 1 Year visit. The Licensing Program Analyst conducted a tour of the facility. No deficiencies were cited at this time as per California Code of Regulations Title 22.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ofelia Jony, INC.

Administrator

JOHN GRYSPOS, JR.

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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