Public Google reviewers rate this highly and often mention compassionate and family-oriented staff. Schedule a visit to confirm the fit.
based on 15 Google reviews
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Public Google reviewers rate Alexandria Manor of Allentown - Bethlehem Campus highly. Reviewers highlight: compassionate and family-oriented staff, clean and well-maintained environment. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Alexandria Manor can expect a clean facility with a staff that is frequently praised for treating residents like family. While some reviewers note the decor is slightly dated, the primary satisfaction comes from the personalized care and the ability to personalize resident rooms with personal furniture.
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Distribution · 15 analyzed
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Key Review Excerpts
“The staff at Alexandria gave my family personalized care from the folks who cleaned the rooms, to the food staff, direct care workers, all the way up to management. The staff treated her with kindness and took the time to know her so”
“The decor is a little dated, but very clean. The staff are friendly and accommodating. The food I'm told is very good. Residents are allowed to bring their own bed and furniture if they like.”
“Wonderful place that makes your family feel like they are their family.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Alexandria Manor of Allentown - Bethlehem Campus underwent 44 inspections, resulting in 14 clean reports and 95 recorded violations. The documented findings include issues related to incomplete resident paperwork, improper trash disposal, and inconsistencies in medication administration records.
A reportable incident involving verbal abuse by a staff member was not reported to the Department within 24 hours.
A staff member used verbally abrasive and inappropriate language toward a resident during a transfer.
A direct care staff member was providing unsupervised ADL services without a certificate of completed Department-approved training.
A resident engaged in exit-seeking behavior and eloped from the facility, resulting in a head injury and subsequent death; staff were not instructed to implement increased supervision or alternative placement.
No deficiencies are reported in this inspection record.
Documentation was missing to verify that a staff person had completed the required Department-approved direct care competency test.
The home lacked documentation that a staff person received required annual training on falls and accident prevention.
A criminal background check for a newly hired staff person was not obtained in a timely manner.
The facility did not have a current license posted and the most recent inspection summary was not displayed as required.
The home failed to obtain written receipts from a resident for cash disbursements at the time of withdrawal.
Resident records were found in an unlocked and unattended office, and a narcotic sign-in book and medication were left unattended on a medication cart.
Staff failed to provide required assistance with toileting and hygiene, resulting in a resident being found in heavily urine-soaked briefs at the hospital.
The home failed to report an incident to the Department involving a resident who was transported to the hospital following a combative episode.
There was no documentation that Staff Member A received training on resident rights or fire safety in 2023.
A discontinued PRN prescription was still available in the medication cart at the time of inspection.
The administrator did not complete the required 24 hours of annual training for the 2022 training year.
Direct care staff members did not receive training in any of the required annual training topics during the 2022 training year.
A resident reported feeling intimidated by a staff member who was also observed using profanity in the dining room.
Direct care staff members received only 5 and 4 hours of annual training respectively for the 2022 training year.
No deficiencies are reported in this inspection record.
Alexandria Manor of Allentown INC
for profit
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