Nursing HomeMedicaid

Alden Court Nursing Care & Rehabilitation Center

Strong Medicare quality ratings; public reviewers often praise effective physical and occupational therapy. Still worth an in-person visit.

389 Alden Road, Fairhaven, MA 02719|142 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

Google rating

3.4/5

based on 26 Google reviews

(508) 991-8600 Directions Website

Street View

Email Alden Court Nursing Care & Rehabilitation Center to yourself

Get a one-time email with a link to this profile so it is easy to find and share later.

This sends one email and does not add you to a mailing list.

1flag

Review before deciding

Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Staff turnover reported at 79%

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Alden Court Nursing Care & Rehabilitation Center has a strong overall Medicare rating. Public reviewers frequently mention: effective physical and occupational therapy and attractive, well-maintained building and grounds. Review the component ratings and current source records before deciding.

Google Reviews

28 public Google reviews available

Alden Court Nursing Care & Rehabilitation Center presents a stark contrast between positive experiences in short-term rehab and severe, recurring allegations of neglect in long-term care. While many rehab patients praise the therapy team and facility aesthetics, multiple families of long-term residents report serious concerns regarding hygiene, staff responsiveness, and patient safety.

Quality Themes

Tap a score for details

Strengths

Effective physical and occupational therapy
Attractive, well-maintained building and grounds
Professional and attentive rehab nursing staff

Concerns

Neglect and lack of responsiveness to patient needs (mentioned by 6 reviewers)
Poor cleanliness and housekeeping standards (mentioned by 2 reviewers)
Difficulty with administrative communication and follow-up (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 28 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the focus on rehabilitation, what specific protocols are in place to ensure consistent communication between the therapy team and the nursing staff regarding a resident's daily progress?
2I noticed the facility has a large capacity of 142 residents; what systems are in place to ensure that individual needs are met promptly and that staff remain responsive to call lights throughout the day?
3Could you walk me through your current housekeeping schedule and the specific steps taken to maintain high standards of cleanliness in resident rooms and common areas?
4What is your process for keeping families updated on medication management changes, and how do you ensure there is clear, proactive follow-up from the administrative team?
5With the facility being well-regarded for its physical and occupational therapy, how do you integrate those active rehab goals into the resident's daily social and recreational life?
6In the event of a medical change or emergency, what is the exact chain of communication to ensure family members are notified immediately and involved in the care plan?

Personalized based on this facility's data

Key Review Excerpts

“The energy and commitment for my well-being and progress was apparent among nursing staff and administration, too.”

Rehab patient · 2023★★★★★

“The rehab section of this facility is decent. However, the long term care side is lacking majorly.”

Long-term resident's family · 2023★☆☆☆☆

“I walked in this morning and my clients room was disgusting!!! Papers makes menus straw wrappers all over the floor!!!”

Professional visitor/client advocate · 2025★☆☆☆☆

Source: 28 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.54hrs

72%

Registered nurses for medical care

Total Nursing

4.37hrs

All nurses + aides combined

Staff Turnover

79%

Lower is better (< 30% = good)

RN Turnover

38%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

3/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents vaccinated for pneumonia

↑ Higher is better

This Facility78.0%

Worse than Avg

Here

78.0%

93.4%

92.4%

Bristol

92.1%

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

13.7%

Bristol

12.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility10.4%

Better than Avg

Here

10.4%

15.5%

21.3%

Bristol

17.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility30.0%

Worse than Avg

Here

30.0%

19.4%

21.4%

Bristol

25.8%

Residents whose walking got worse

↓ Lower is better

This Facility24.2%

Worse than Avg

Here

24.2%

15.3%

16.4%

Bristol

19.5%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility13.9%

Better than Avg

Here

13.9%

19.5%

19.4%

Bristol

20.1%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility60.3%

Worse than Avg

Here

60.3%

79.8%

77.7%

Bristol

72.1%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility62.8%

Worse than Avg

Here

62.8%

81.8%

77.6%

Bristol

77.9%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.6%

Worse than Avg

Here

1.6%

1.3%

Bristol

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

13findings in history

Latest survey: 2 · well below MA avg (8.9)

$12,386 in fines

This facility has 14 deficiencies across multiple surveys with recurring issues in medication management, care planning, and safety oversight. A family filed a complaint regarding medical records protection in 2023. The most concerning pattern involves repeated pharmacy service violations and inadequate care planning that spans different survey periods, though the facility has provided correction dates for all identified deficiencies.

Jun 11, 2025Routine4 findings

0037Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish staff and initial training requirements.

0686Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0699Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Jul 23, 2024Routine4 findings

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Mar 21, 2023Routine5 findings

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0712Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that the resident and his/her doctor meet face-to-face at all required visits.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alden Court Nursing Care & Rehabilitation Center

Organization Type

nonprofit

Ownership & Management

Owners

Southcoast Long-Term Care Services, INC.

Owner · Organization

100%

Southcoast Health System INC

Owner (parent company) · Organization

100%

Key personnel

Walker & Dunlop, LLC5% or Greater Mortgage InterestBuiocchi, PatriciaOfficer / DirectorCabral, LouisOfficer / DirectorGiumetti, DonaldOfficer / DirectorGreenwood-Syron, AndreaOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(508) 991-8600

aldencourtnursing.com

389 Alden Road

Fairhaven, MA 02719

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

26 reviews from families & visitors

Official Website

Visit aldencourtnursing.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.