Aicota Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 14 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
Below average in MN · Critically understaffed (RN) · Significantly below average staffing · No penalties on record
What this means for your family
While some families report excellent, compassionate care, the facility has a history of critical complaints regarding response times and medication management. We strongly recommend visiting in person to observe staff responsiveness to call lights and asking administration directly how they handle medication delays and staffing shortages.
Google Reviews
Google Reviews
14 reviews on Google“AICOTA Health Care Center receives highly polarized feedback, with some families praising the compassionate staff and clean environment, while others report severe neglect and communication failures. Critical concerns include long wait times for call lights, delays in medication management, and a lack of responsiveness from administration.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective communication with families
Concerns
- Excessive response times for nurse call lights (mentioned by 2 reviewers)
- Delays in medication management and doctor visits (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 14 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure that resident call lights are answered promptly?
- 2I noticed that medication management is a key focus for your team; could you walk me through your process for ensuring medications are administered accurately and on time?
- 3How do you coordinate with visiting physicians to ensure that resident medical appointments and follow-ups are not delayed?
- 4I see that you have been active in responding to family feedback online; how does that communication loop help you improve the daily experience for residents?
- 5With a capacity of 56 residents, how do you foster a sense of community and keep residents engaged through your daily activity schedule?
- 6What steps are being taken to improve your current staffing ratios to ensure that every resident receives the consistent attention they need?
Personalized based on this facility's data
Key Review Excerpts
“The staff, from the nurses, cna's, kitchen staff, administration, and maintenance, were all so caring and helpful. Whenever they walked in the room, my sister's face would light up.”
“Offer great care and are very communicative.”
“If the nurse call light is pushed it takes anywhere from 30 minutes to 2 hours to get a response. Nurses are rude. Administrators are lacking.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had consistent deficiencies across multiple surveys, with families filing two complaints about improper resident transfers and bed-hold notifications. The most recurring issues involve building safety systems (emergency power, smoke barriers, electrical testing), resident assessment and care planning, and resident rights protections. While the facility has provided correction dates for all deficiencies, problems persist across different areas in each survey, suggesting ongoing operational challenges that families should carefully consider.
Jan 9, 2026Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jan 17, 2025Routine7
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Rights Deficiencies
Assure the security of all personal funds of residents deposited with the facility.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Nov 1, 2023Routine5
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Provide properly protected cooking facilities.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Nov 1, 2023Complaint2
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Ownership & Operations
Who Operates This Facility
Aicota Health Care Center
for profit
Ownership & Management
Owners
Hoemberg, Tyler
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit vitalityhm.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.