Agape Place Personal Care Home
Families consistently rate this highly — reviewers highlight professional and polite field supervisors. Schedule a visit to confirm the fit.
based on 837 Google reviews
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What this means for your family
This agency is an excellent choice for families needing help navigating the complexities of setting up home health services, as their supervisors are exceptionally patient and thorough. However, because many reviews are from new attendants and recent sign-ups, you should verify the long-term consistency of clinical care beyond the initial administrative setup.
Google Reviews
Google Reviews
837 reviews on Google“Agape Home Health Care is highly regarded for its seamless onboarding process and the exceptional professionalism of its field supervisors, specifically Samson and Maurice. While the facility is praised for its clear communication and helpfulness in setting up care, families should note that many reviews focus on the administrative setup and hiring of attendants rather than long-term clinical care outcomes.”
Quality Themes
Strengths
- Professional and polite field supervisors
- Easy and efficient onboarding process
- Clear and detailed communication
- Strong ability to assist with language barriers
Concerns
- Supervisors occasionally lack information regarding specific processes
Rating Trends
Tap a year to see what changed
Distribution · 236 analyzed
How They Respond to Reviews
The owner provides highly personalized, thoughtful responses that specifically reference the reviewer's name and the specific staff members mentioned. The responses often expand on the reviewer's sentiment by reinforcing the company's values, such as professionalism, clarity, and care.
Questions for Your Tour
- 1We've heard great things about how communicative the team is here; how do you typically share updates with families regarding a resident's daily well-being?
- 2Since the facility is a cozy size with 28 residents, how do you ensure that each person's specific care plan is consistently communicated to every staff member on shift?
- 3We are very impressed by the professional atmosphere here; could you tell us more about the onboarding process for new residents and how you help them settle in?
- 4What kind of daily activities or social outings do you organize to help residents stay engaged with one another in such an intimate setting?
- 5In the event of a medical emergency after hours, what is the specific protocol for contacting both medical professionals and the family?
- 6If a resident or a family member has a language barrier, what specific steps does your team take to ensure clear and accurate communication?
Personalized based on this facility's data
Key Review Excerpts
“Mr Samson was very helpful, and I would not be able to do it on my own, with the part 1 and part 2 of the application.”
“Mr Samson did a phenomenal job, I didn’t speak English he translated everything and got the job done with ease.”
“They assigned a Nurse to come three times... We love them. They do wonderful things with the community of Mesquite.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection on April 6, 2022, identified 9 violations related to health and life safety standards, including issues with facility maintenance, smoking policies, and fire safety equipment. While several deficiencies were noted, there are currently no active enforcement actions listed for this facility.
Apr 6, 2022Routine
Health Code (6 violations) | Life Safety Code (3 violations)
The facility failed to have and enforce a smoking policy.
The facility failed to provide portable fire extinguishers that met the referenced codes and standards.
The facility failed to keep walls and ceilings in good condition.
The facility failed to keep floors in good condition and regularly cleaned.
The facility failed to ensure the building electrical system met the referenced codes and standards.
The failed to provide safe waste containers in smoking areas.
The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows.
The facility failed to provide furnishings for a resident who did not provide their own furnishings.
The facility failed to ensure that all alarm initiating devices would automatically activate an audible or visual alarm at the facility.
Ownership & Operations
Who Operates This Facility
Agape Place Personal Care Homes, INC
for profit
DANA S WHITE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
837 reviews from families & visitors
Official Website
Visit agapehomehealth.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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