Aegis Living at Ravenna
Families consistently rate this highly — reviewers highlight beautiful, well-maintained facility. Schedule a visit to confirm the fit.
based on 17 Google reviews
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What this means for your family
While many families report a positive, engaging environment for their loved ones, the recent serious allegations regarding resident safety and management responsiveness are concerning. We strongly recommend scheduling an unannounced visit and asking management specifically about their security protocols and how they handle resident complaints.
Google Reviews
Google Reviews
17 reviews on Google“Aegis Living at Ravenna receives polarized feedback, with many reviewers praising the beautiful facility, caring staff, and engaging activities for residents. However, a serious allegation of resident mistreatment and theft during the pandemic period highlights significant concerns regarding management transparency and oversight.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, well-maintained facility
- Engaging social activities for residents
- Positive, supportive staff interactions
- Scenic location near a park
Concerns
- Allegations of resident theft and exploitation
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the beautiful location near the park, what kind of outdoor activities or walking groups do you organize for residents?
- 2With the active social calendar mentioned by many families, could you walk me through a typical week of events for a new resident?
- 3How does your team ensure the security of residents' personal belongings and manage the oversight of private items within their suites?
- 4What protocols do you have in place to ensure transparent communication with families regarding daily care and any incidents that occur?
- 5Since you have a relatively intimate community of 79 residents, how do you foster a sense of connection and personalized attention among the staff?
- 6In the event of a medical concern, how quickly can your staff coordinate with local emergency services or visiting physicians?
Personalized based on this facility's data
Key Review Excerpts
“My wife has early onset Alzheimer Disease. She has been a resident at Aegis Living Ravenna for 3-1/2 months. I know that she is very well cared for, and that she benefits from all the activities and social connections she gets onsite.”
“After visiting local assisted living facilities in the area Aegis Ravenna was the only facility that looked possible due to its size and the interactions I saw between the residents and care providers which were all positive and supportive.”
“This place is a grift from top to bottom. My dad lived there for A few of his last years through the pandemic. In that time, He was robbed and taken advantage of because the people that work there knew that family members could not get into the building, at the time.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 11, 2026Fire
The inspection report dated 03/11/2026 indicates that all violations noted during the previous inspection (10/21/2025) have been corrected.
Facility failed to provide documentation for required unannounced fire drills (one per shift, per quarter) for the previous 12 months.
Facility unable to provide documentation for weekly inspections, monthly 30-minute load testing, and monthly generator battery testing per NFPA 110.
Oct 21, 2025Fire
Facility status is Disapproved. Items 1 and 2 are marked as 'Corrected'.
Sprinkler systems shall be tested and maintained in accordance with Section 901.
The path of egress travel along a means of egress shall not be interrupted by any building element other than a means of egress component.
Facility failed to provide documentation for weekly inspections, monthly 30-minute load testing, and monthly generator battery testing in accordance with NFPA 110/111.
Facility cannot provide documentation for the completion of unannounced fire drills, one drill per shift, per quarter, in the previous 12 months.
May 12, 2025Investigation
Reference to initial failed inspection 08/01/2024 and subsequent follow-ups 09/16/2024, 11/21/2024, 02/25/2025, and 04/23/2025. A separate follow-up letter dated 06/18/2025 indicates these were later corrected.
Facility failed to ensure compliance with the Washington State Fire Marshal (OSFM) after failing initial inspection and four follow-up re-inspections. Specifically, unable to provide documentation for annual fire wall inspection and annual backflow forward flow test.
Feb 4, 2025Inspection
A separate follow-up letter indicates that deficiencies 53198 and 56967 were verified as corrected as of 03/31/2025.
The facility failed to maintain refrigerated cold food serving temperatures at 41 degrees Fahrenheit or below.
Facility failed to ensure Negotiated Service Agreements were signed annually by residents/representatives and the facility for 4 of 9 sampled residents.
Aug 17, 2023Inspection
A follow-up inspection on 10/20/2023 noted that these deficiencies were corrected.; Page 8 of 8 of the report. The Administrator signed the plan on 9/27/23, committing to a completion date of Oct 4.
Facility failed to ensure national fingerprint background checks were completed within 120 days of hire for 2 of 6 sampled staff.
Facility failed to ensure 2 of 6 sampled staff completed the required one-step tuberculin skin test.
Facility failed to keep resident medical records confidential; binders containing resident information were stored in an unlocked cabinet.
Ceiling vents in Housekeeping Closets 1 and 2 were not working because they did not have fans connected to an air duct.
Facility failed to ensure Washington State background inquiry was renewed before the two-year expiration for 1 of 6 sampled staff.
Facility failed to maintain and post a copy of the most recent full inspection report in a conspicuous place.
Facility failed to maintain safe, sanitary, and well-maintained environment: ventilation systems not working in two housekeeping closets, clogged sink, and moldy cup found in stairwell.
Aug 7, 2023Fire12Report
The inspection conducted on 05/16/2023 resulted in a 'Disapproved' status, but the follow-up inspection on 08/07/2023 confirmed that all violations had been corrected.
Facility is unable to provide documentation for the semi-annual hood cleaning.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.
Facility is unable to provide documentation that the annual fire wall inspection has been completed.
Facility is unable to provide documentation for the 4 year fire and smoke damper inspection.
Facility is unable to provide documentation for the semi-annual kitchen suppression system servicing.
Facility unable to provide documentation that the Fire Department Connection has been hydrostatically tested in accordance with NFPA 25.
Facility is unable to provide documentation for the annual servicing of the emergency generator.
Facility is unable to provide documentation for annual fire door inspections, and multiple fire doors were found propped open.
The kitchen hood system needs signage listing the kitchen lineup.
The main dining area has a fire extinguisher that is blocked from view.
Facility is unable to provide documentation for the annual 90 minute power test for the emergency lights.
First floor kitchen area has compressed gas containers that aren't attached to the wall.
Feb 8, 2023Investigation
A separate allegation regarding bruises of unknown origin on a resident was investigated under ID 19223; the investigation did not substantiate abuse/neglect, noting the bruises may have been caused by transfers, self-infliction, or falls.
The facility failed to ensure 1 of 8 staff members had an active required credential (Nurse Aide Certified license expired 01/21/2023), allowing them to continue providing direct resident care.
—Fire11Report
Facility received multiple inspections from August 2024 through April 2025; repeated failure to provide maintenance documentation cited across multiple reports.
Facility cannot provide documentation for the completion of unannounced fire drills (one per shift, per quarter) in the previous 12 months.
Elevator machine room smells like burnt hydraulic oil; potential fire risk needing assessment by elevator technician.
Ceiling tile missing in dry goods storage.
Facility unable to provide documentation that the annual fire wall inspection has been completed.
Facility unable to provide documentation for annual sprinkler system inspection and annual backflow forward flow test.
Some fire extinguishers missing monthly inspections.
Facility unable to provide documentation for annual fire alarm system testing and monthly single or multi station smoke alarm testing.
Facility unable to provide documentation for monthly CO detector testing; laundry area gas appliances lack a CO detector.
Facility unable to provide documentation for monthly 30-second activation test and annual 90-minute power test for emergency lights.
Facility unable to provide documentation for weekly inspections and monthly 30-minute load testing. Storage noted too close to generator (3ft clearance required).
Unsecured high pressure cylinder in the parking level storage area.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit aegisliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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