Advanced Care of St Joseph
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 62 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (19 vs median 10)
Below average in MO · Below recommended RN staffing · $29,803 in fines
What this means for your family
This facility is highly effective for short-term rehabilitation, with many patients successfully regaining independence. However, families should be cautious regarding administrative communication and should plan to be highly involved in monitoring daily care, as staffing levels can be inconsistent.
Google Reviews
Google Reviews
62 reviews on Google“Advanced Care of St. Joseph receives high praise for its rehabilitation therapy department, with many patients reporting successful recoveries and a return to independent living. However, the facility faces significant criticism regarding inconsistent staffing levels, poor communication from administration, and occasional neglect in basic patient care tasks. Families should be aware that while clinical outcomes for rehab are often reported as excellent, the facility's administrative and support services can be unreliable.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Attentive and compassionate nursing/CNA staff
- Clean, well-maintained facility environment
- Strong focus on patient-centered recovery goals
Concerns
- Chronic understaffing leading to delayed response times (mentioned by 6 reviewers)
- Poor administrative communication and billing issues (mentioned by 4 reviewers)
- Inconsistent hygiene and basic care standards (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 64 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those therapies help residents reach their recovery goals?
- 2How do you ensure that nursing and CNA staff are able to provide timely responses to residents' needs throughout the day and night?
- 3What specific protocols are in place to ensure consistent hygiene and personal care standards are met for every resident?
- 4How does the administration handle communication with families regarding updates on a loved one's care or any changes in billing?
- 5Could you describe what a typical day of social activities and engagement looks like for the residents here?
- 6In the event of a medical emergency after hours, what is the immediate process for coordinating care and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department was excellent, they pushed/helped me to get back on my feet and were so carrying and considerate. They made me feel very special when I had my therapy session.”
“While I acknowledge and understand that eyes can't be on any one individual 24/7, certain measures that should have been followed, weren't. For example: her walker came up missing despite her name”
“Highly under staffed, rude, and failed to follow care plans. My mother whom is using a cane and my father had to change my grandfather due to the neglect of the staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 63 deficiencies across 12 surveys, including 21 complaint-triggered issues where families filed reports. The most recurring problems involve medication management, food safety and preparation, and care quality standards. Recent surveys show persistent issues with medication errors, infection control, and resident rights violations, though all deficiencies have correction dates indicating the facility addresses problems when identified.
Nov 20, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 27, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Jul 3, 2025Routine14
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jul 3, 2025Complaint5
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Dec 12, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Jul 3, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Rights Deficiencies
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Federal Penalties
Fine
Jul 3, 2025
$29,803
Ownership & Operations
Who Operates This Facility
Advanced Care of St Joseph
for profit
Chain Affiliation
Vertical Health Services
16 facilities nationwide
Chain avg rating: 1.6/5 · Rank 7 of 17
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
62 reviews from families & visitors
Official Website
Visit advancedcareofstjoseph.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
St Joseph Chateau
1.3 miNursing Home · Saint Joseph, MO
St Joseph Manor Health & Rehabilitation
2.0 miNursing Home · Saint Joseph, MO
Carriage Square Rehab and Healthcare Center
2.4 miNursing Home · Saint Joseph, MO
Living Community of St Joseph
3.6 miNursing Home · Saint Joseph, MO
Belleview Care Center
4.5 miNursing Home · Saint Joseph, MO
Wathena Healthcare & Rehabilitation Center
6.3 miNursing Home · Wathena, KS