See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Advanced Care of St Joseph

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3002 North 18th St, Saint Joseph, MO 64505180 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 62 Google reviews

5
4
3
2
1
Advanced Care of St Joseph Nursing Home in Saint Joseph, MO — Street View
Street View

Watch Advanced Care of St Joseph

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 10)

Below average in MO · Below recommended RN staffing · $29,803 in fines

Source: Medicare data

What this means for your family

This facility is highly effective for short-term rehabilitation, with many patients successfully regaining independence. However, families should be cautious regarding administrative communication and should plan to be highly involved in monitoring daily care, as staffing levels can be inconsistent.

Google Reviews

Google Reviews

62 reviews on Google
Advanced Care of St. Joseph receives high praise for its rehabilitation therapy department, with many patients reporting successful recoveries and a return to independent living. However, the facility faces significant criticism regarding inconsistent staffing levels, poor communication from administration, and occasional neglect in basic patient care tasks. Families should be aware that while clinical outcomes for rehab are often reported as excellent, the facility's administrative and support services can be unreliable.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean6.0Activities8.0Meds5.0Memory4.0Comms3.0Value2.0

Strengths

  • Highly effective physical and occupational therapy
  • Attentive and compassionate nursing/CNA staff
  • Clean, well-maintained facility environment
  • Strong focus on patient-centered recovery goals

Concerns

  • Chronic understaffing leading to delayed response times (mentioned by 6 reviewers)
  • Poor administrative communication and billing issues (mentioned by 4 reviewers)
  • Inconsistent hygiene and basic care standards (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(3)'21(1)'23(8)'25(25)'26(6)

Distribution · 64 analyzed

5
39
4
7
3
1
2
3
1
14

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how those therapies help residents reach their recovery goals?
  • 2How do you ensure that nursing and CNA staff are able to provide timely responses to residents' needs throughout the day and night?
  • 3What specific protocols are in place to ensure consistent hygiene and personal care standards are met for every resident?
  • 4How does the administration handle communication with families regarding updates on a loved one's care or any changes in billing?
  • 5Could you describe what a typical day of social activities and engagement looks like for the residents here?
  • 6In the event of a medical emergency after hours, what is the immediate process for coordinating care and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The therapy department was excellent, they pushed/helped me to get back on my feet and were so carrying and considerate. They made me feel very special when I had my therapy session.

Rehab patient · 2025★★★★★

While I acknowledge and understand that eyes can't be on any one individual 24/7, certain measures that should have been followed, weren't. For example: her walker came up missing despite her name

Memory care family member · 2026☆☆☆☆

Highly under staffed, rude, and failed to follow care plans. My mother whom is using a cane and my father had to change my grandfather due to the neglect of the staff

Family member · 2024☆☆☆☆
Source: 62 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
2.61hrs
64%
All nurses + aides combined
Staff Turnover
51%
Lower is better (< 30% = good)
RN Turnover
31%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility84.2%
Worse than Avg
Here
84.2%
US
12.1%
MO
16.7%
Buchanan
29.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility73.2%
Worse than Avg
Here
73.2%
US
95.5%
MO
90.9%
Buchanan
95.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility6.1%
Better than Avg
Here
6.1%
US
14.4%
MO
19.1%
Buchanan
13.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.1%
Better than Avg
Here
7.1%
US
15.3%
MO
18.9%
Buchanan
13.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility30.5%
Worse than Avg
Here
30.5%
US
19.5%
MO
25.4%
Buchanan
23.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
15.4%
MO
23.6%
Buchanan
24.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility15.6%
Worse than Avg
Here
15.6%
US
79.7%
MO
63.5%
Buchanan
77.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility64.8%
Worse than Avg
Here
64.8%
US
81.8%
MO
65.9%
Buchanan
71.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.0%
Worse than Avg
Here
5.0%
US
1.6%
MO
2.2%
Buchanan
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
1penalties
Well above state avg (12.0)
21 complaint-triggered
$29,803 in fines

This facility has concerning patterns with 63 deficiencies across 12 surveys, including 21 complaint-triggered issues where families filed reports. The most recurring problems involve medication management, food safety and preparation, and care quality standards. Recent surveys show persistent issues with medication errors, infection control, and resident rights violations, though all deficiencies have correction dates indicating the facility addresses problems when identified.

Nov 20, 2025Complaint
1
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Aug 27, 2025Complaint
1
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Jul 3, 2025Routine
14
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jul 3, 2025Complaint
5
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0565Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Dec 12, 2024Complaint
1
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jul 3, 2024Complaint
2
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0568Minimal · PatternCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Federal Penalties

Fine

Jul 3, 2025

$29,803

Ownership & Operations

Who Operates This Facility

Owner / Operator

Advanced Care of St Joseph

Organization Type

for profit

Chain Affiliation

Chain Name

Vertical Health Services

Chain Size

16 facilities nationwide

Chain avg rating: 1.6/5 · Rank 7 of 17

Ownership & Management

Key personnel

North 18th Street Consulting LLCManagerAbbas, MarghoobManagerGreen, JanetManagerMiller, WilliamManagerNorth 18th Street Consulting LLCAdp of the Snf
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call