Actors Fund Home, the
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 50 Google reviews
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What this means for your family
The Actors Fund Home is widely praised for its high-quality rehab services and compassionate staff, making it a top choice for many families. However, given reports of occasional staffing shortages and slow response times, we recommend asking specifically about current nurse-to-patient ratios and how the facility handles call-bell response times during off-peak hours.
Google Reviews
Google Reviews
50 reviews on Google“The Actors Fund Home is highly regarded for its compassionate, professional staff and effective rehabilitation services, with many families praising the facility's warm and supportive environment. While the vast majority of reviews are glowing, a small minority of families have reported serious concerns regarding understaffing, slow response times, and issues with patient care quality such as bedsores.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Strong administrative support and communication
Concerns
- Slow response times to call bells and requests for assistance (mentioned by 2 reviewers)
- Understaffing leading to inadequate patient monitoring (mentioned by 2 reviewers)
- Rude or disrespectful staff interactions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 53 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how compassionate and attentive the nursing staff is here; how do you ensure that level of care remains consistent across all shifts?
- 2With such a high rating for physical and occupational therapy, could you tell us more about how the therapists work with residents to maintain their mobility?
- 3How does the team manage call bells and requests for assistance to ensure residents are supported promptly, especially during busier times of the day?
- 4What specific protocols are in place to ensure residents are closely monitored and safe, particularly during the overnight hours?
- 5Could you describe what a typical day looks like for residents in terms of social activities and community engagement?
- 6In the event of a medical emergency after hours, what is the process for contacting physicians and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“The staff at The Actors Fund Home are compassionate and caring and the new buildings are beautiful. When my 93 year old aunt lived at The Home, she enjoyed the food and the daily activities, but most of all, the nursing assistants knew exactly what she needed to make her happy.”
“The nurses are prompt, attentive and kind. The cleaning staff keeps things immaculate. And on top of it all, there are performers and movies for entertainment!”
“The rooms are tiny and dark looking. There was one RN for fourteen patients and only a few aides in the whole place. Pressing the alert for help could take up to thirty minutes for a response.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
3
measures
11
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Actors Fund Home has 35 deficiencies across three surveys, with persistent fire safety and care planning issues appearing repeatedly. Fire safety violations (smoke detection, sprinkler systems, emergency lighting) and resident care planning problems have occurred in multiple surveys, suggesting ongoing challenges. Medication management and dietary service issues also recur. One family filed a complaint about waste disposal. All deficiencies show correction dates, though the pattern of recurring problems in key safety areas warrants careful consideration.
Jul 24, 2025Routine17
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jul 24, 2025Complaint1
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Feb 5, 2024Routine8
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Oct 28, 2021Routine9
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have elevators that firefighters can control in the event of a fire.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Ownership & Operations
Who Operates This Facility
Actors Fund Home, the
nonprofit
Ownership & Management
Owners
Actors Fund of America
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit actorsfundhome.org
Medicare data downloads
Original nursing home datasets
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