Activcare at Mission Bay

COMPLAINT INVESTIGATION REPORT

The facility underwent an unannounced Required Annual Inspection. The inspector noted that the facility was clean, sanitary, and in good repair, and all reviewed areas, including food storage, medications, and safety equipment, were compliant. No deficiencies were observed or cited during this inspection.

The inspection was an unannounced Required Annual Inspection conducted by Hannah Rodgers. The facility was generally compliant, with pathways clear, required furnishings present, and safety equipment functional. However, one deficiency was cited regarding the lack of non-skid mats or strips in resident showers, which poses a potential safety risk.

The facility underwent a 1-year Required Annual Licensing inspection. The inspection noted that the facility has a two-day supply of perishable food and a seven-day supply of nonperishable food items, and that all reviewed areas, including resident rooms, common areas, and safety equipment, were compliant. Although no deficiencies were cited, a technical violation was issued.

This report details a complaint investigation conducted regarding odor control in resident rooms. The investigation found no evidence to support the allegation, and the department determined the complaint was unsubstantiated. No deficiencies were cited in this report.

The facility underwent an unannounced Required 1-Year Visit. The Licensing Program Analyst reviewed the facility file and conducted a tour, observing the clients in care. No deficiencies were cited or observed during this inspection.

The facility was visited for an unannounced case management follow-up regarding two prior incidents. The Licensing Program Analyst toured the facility and reviewed records. No deficiencies were cited during this specific visit.