Accura Healthcare of Knoxville, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 11 Google reviews
Watch Accura Healthcare of Knoxville, LLC
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 5)
Bottom 25% in IA · Worst in ACCURA HEALTHCARE chain · $16,153 in fines
What this means for your family
This facility offers a clean environment with staff who are willing to accommodate specific monitoring needs for independent residents. However, families should be aware of inconsistent administrative communication and should conduct their own thorough tour to assess if the current management style aligns with their expectations.
Google Reviews
Google Reviews
11 reviews on Google“Accura Healthcare of Knoxville receives highly polarized feedback, with some families praising the compassionate staff and proactive care, while others express extreme dissatisfaction. Concerns center on administrative professionalism and the overall quality of care, with some reviewers warning against choosing this facility for loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate nursing staff
- Proactive monitoring of residents
- Inviting and clean facility environment
Concerns
- Poor administrative professionalism and communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, how does your team ensure that residents receive consistent, personalized attention throughout the day?
- 2Could you walk me through your process for communicating updates or changes in a resident's care plan to family members, and how do you ensure that communication remains proactive and transparent?
- 3With 7 recent health inspection deficiencies noted, what specific steps is the facility taking to address these areas and improve the quality of care for residents?
- 4While I see the facility is kept clean and inviting, what specific daily activities or social programs are currently in place to keep residents engaged and active?
- 5In the event of a medical emergency, what is your specific protocol for stabilizing a resident and notifying their family members immediately?
- 6How does your administrative team work to resolve concerns or questions from families to ensure that everyone feels heard and supported?
Personalized based on this facility's data
Key Review Excerpts
“She has a very nice room. They moved her across from the nurses station so that they could keep a closer eye on her because she is very independent and does not like to call for help.”
“Amazing facility with kind and compassionate staff. The nursing side of the facility was problem free on the state inspection”
“Great staff and a beautiful facility. Very inviting and caring to every resident and visitors. Great food and fun activities daily.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
6
measures
7
measures
3
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered serious deficiencies including medication errors and resident protection failures. This facility shows recurring problems with fire safety systems, abuse prevention, and care quality standards. While most issues have scheduled correction dates, the pattern of repeated fire safety violations and multiple complaint-driven investigations suggests ongoing operational challenges that families should carefully consider.
Feb 19, 2026Routine8
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Construction Deficiencies
Use approved construction type or materials.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Feb 19, 2026Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Oct 13, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Aug 6, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Apr 22, 2025Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Feb 3, 2025Routine12
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Federal Penalties
Fine
Oct 13, 2025
$16,153
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
Mar 25, 2026InspectionClean
Fed violations: 0, State violations: 0
Feb 19, 2026InspectionClean
Fed violations: 5, State violations: 0
Oct 13, 2025ComplaintClean
Fed violations: 1, State violations: 1
Aug 6, 2025OtherClean
Fed violations: 1, State violations: 0
Apr 30, 2025ComplaintClean
Fed violations: 0, State violations: 0
Apr 22, 2025ComplaintClean
Fed violations: 1, State violations: 0
Feb 25, 2025InspectionClean
Fed violations: 0, State violations: 0
Feb 3, 2025InspectionClean
Fed violations: 4, State violations: 1
Ownership & Operations
Who Operates This Facility
Accura Healthcare of Knoxville, LLC
for profit
Chain Affiliation
Accura Healthcare
41 facilities nationwide
Chain avg rating: 2.4/5 · Rank 29 of 37 (Worst)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
11 reviews from families & visitors
Official Website
Visit accura.healthcare
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 4 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Homestead of Knoxville
1.5 miAssisted Living · Knoxville, IA
West Ridge Specialty Care
1.5 miNursing Home · Knoxville, IA
Homestead of Knoxville Memory Care Center
1.5 miMemory Care · Knoxville, IA
Vriendschap Village no
9.3 miMemory Care · Pella, IA