See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid Investigative

Accordius Health at Midwood, LLC

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2727 Shamrock Drive, Plaza-Shamrock · Charlotte, NC 28205100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 12 Google reviews

5
4
3
2
1
Accordius Health at Midwood, LLC Nursing Home in Charlotte, NC — Street View
Street View

Watch Accordius Health at Midwood, LLC

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (5 vs median 4.0)
  • High staff turnover (87%)
  • High RN turnover (70%)

Below average in NC · Below recommended RN staffing · Very high staff turnover · $144,199 in fines

Source: Medicare data

What this means for your family

While some families report positive experiences with the rehab team, the facility has significant reports of hygiene issues and poor communication between shifts. If you consider this facility, we strongly recommend conducting an unannounced visit to inspect the cleanliness of the rooms and asking management specifically how they ensure accountability during staff shift changes.

Google Reviews

Google Reviews

12 reviews on Google
Accordius Health at Midwood receives highly polarized feedback, with some families praising the rehab team and staff warmth while others report severe neglect and unsanitary conditions. Critical concerns include poor hygiene, such as feces left in rooms, and a lack of accountability regarding patient care and communication between shifts.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Warm and caring nursing staff
  • Effective rehabilitation therapy team
  • Positive experience for respite care

Concerns

  • Poor hygiene and unsanitary room conditions (mentioned by 2 reviewers)
  • Lack of communication and accountability between staff shifts (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02025(2)4.22026(10)

Distribution · 12 analyzed

5
9
4
0
3
0
2
0
1
3

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
  • 2Given that cleanliness is a top priority for our family, could you walk us through your current housekeeping schedule and how you ensure rooms are maintained to a high standard?
  • 3How do you ensure that important information about a resident's care is successfully handed off between nursing shifts to prevent any gaps in communication?
  • 4Since the rehabilitation team is highly regarded here, how do they coordinate with the nursing staff to ensure a resident's progress is consistent throughout the day?
  • 5What specific protocols are in place to handle medical emergencies, and how quickly can a family expect to be notified if there is a change in a resident's health status?
  • 6What kind of daily activities or social engagement opportunities do you offer to help residents stay active and connected with their peers?

Personalized based on this facility's data


Key Review Excerpts

The only things I can say negative are missing clothes at times, and the food which is starting to improve.

Long-term resident's family · 2026★★★★★

Our Dad fell twice , feces on his bed, in laundry inside big bags stored in his bathroom. Nasty room , some nasty attitudes from CNA’s.

Long-term resident's family · 2025☆☆☆☆

staff is amazing and rehab team is wonderful

General visitor/family · 2026★★★★★
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.51hrs
68%
Registered nurses for medical care
Total Nursing
2.93hrs
72%
All nurses + aides combined
Staff Turnover
79%
Lower is better (< 30% = good)
RN Turnover
77%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.1%
Worse than Avg
Here
78.1%
US
93.4%
NC
91.7%
Mecklenburg
87.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
14.4%
NC
16.4%
Mecklenburg
14.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
12.1%
NC
5.4%
Mecklenburg
4.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.4%
Better than Avg
Here
12.4%
US
19.5%
NC
21.5%
Mecklenburg
16.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility11.3%
Better than Avg
Here
11.3%
US
15.3%
NC
20.2%
Mecklenburg
18.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility16.6%
Worse than Avg
Here
16.6%
US
15.4%
NC
14.1%
Mecklenburg
11.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility24.4%
Worse than Avg
Here
24.4%
US
81.8%
NC
80.1%
Mecklenburg
78.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility38.7%
Worse than Avg
Here
38.7%
US
79.7%
NC
78.1%
Mecklenburg
76.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
NC
1.5%
Mecklenburg
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
1penalties
Near state avg (5.6)
13 complaint-triggered
$144,199 in fines

Families have repeatedly filed complaints resulting in 13 deficiencies, including serious concerns about abuse protection and medication management that triggered the most recent inspection in May 2024. The facility shows persistent problems across multiple areas including nutrition services, safety hazards, and infection control, with recurring issues in fire safety systems and medication errors appearing across different survey periods. While all deficiencies show correction dates, the pattern of complaints suggests ongoing care quality concerns that warrant careful consideration during any visit.

Aug 7, 2025Routine
4
0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0805Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Aug 7, 2025Complaint
1
0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

May 7, 2024Complaint
12
0580Immediate jeopardy · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0689Immediate jeopardy · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Immediate jeopardy · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Immediate jeopardy · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Immediate jeopardy · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0809Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

May 7, 2024Routine
9
0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0802Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0281Potential for harm · IsolatedCorrected

Egress Deficiencies

Install proper backup exit lighting.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Dec 30, 2022Routine
13
0550Actual harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0687Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate foot care.

0111Potential for harm · IsolatedCorrected

Construction Deficiencies

Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Dec 16, 2021Routine
2
0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

May 7, 2024

$144,199

Ownership & Operations

Who Operates This Facility

Owner / Operator

Accordius Health at Midwood, LLC

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

90 facilities nationwide

Chain avg rating: 2.3/5 · Rank 59 of 94

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

Call