Accordius Health at Midwood, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 12 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (5 vs median 4.0)
- High staff turnover (87%)
- High RN turnover (70%)
Below average in NC · Below recommended RN staffing · Very high staff turnover · $144,199 in fines
What this means for your family
While some families report positive experiences with the rehab team, the facility has significant reports of hygiene issues and poor communication between shifts. If you consider this facility, we strongly recommend conducting an unannounced visit to inspect the cleanliness of the rooms and asking management specifically how they ensure accountability during staff shift changes.
Google Reviews
Google Reviews
12 reviews on Google“Accordius Health at Midwood receives highly polarized feedback, with some families praising the rehab team and staff warmth while others report severe neglect and unsanitary conditions. Critical concerns include poor hygiene, such as feces left in rooms, and a lack of accountability regarding patient care and communication between shifts.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring nursing staff
- Effective rehabilitation therapy team
- Positive experience for respite care
Concerns
- Poor hygiene and unsanitary room conditions (mentioned by 2 reviewers)
- Lack of communication and accountability between staff shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to feedback online; how do you use that family input to improve the daily experience for residents?
- 2Given that cleanliness is a top priority for our family, could you walk us through your current housekeeping schedule and how you ensure rooms are maintained to a high standard?
- 3How do you ensure that important information about a resident's care is successfully handed off between nursing shifts to prevent any gaps in communication?
- 4Since the rehabilitation team is highly regarded here, how do they coordinate with the nursing staff to ensure a resident's progress is consistent throughout the day?
- 5What specific protocols are in place to handle medical emergencies, and how quickly can a family expect to be notified if there is a change in a resident's health status?
- 6What kind of daily activities or social engagement opportunities do you offer to help residents stay active and connected with their peers?
Personalized based on this facility's data
Key Review Excerpts
“The only things I can say negative are missing clothes at times, and the food which is starting to improve.”
“Our Dad fell twice , feces on his bed, in laundry inside big bags stored in his bathroom. Nasty room , some nasty attitudes from CNA’s.”
“staff is amazing and rehab team is wonderful”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have repeatedly filed complaints resulting in 13 deficiencies, including serious concerns about abuse protection and medication management that triggered the most recent inspection in May 2024. The facility shows persistent problems across multiple areas including nutrition services, safety hazards, and infection control, with recurring issues in fire safety systems and medication errors appearing across different survey periods. While all deficiencies show correction dates, the pattern of complaints suggests ongoing care quality concerns that warrant careful consideration during any visit.
Aug 7, 2025Routine4
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 7, 2025Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
May 7, 2024Complaint12
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
May 7, 2024Routine9
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Dec 30, 2022Routine13
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Dec 16, 2021Routine2
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
May 7, 2024
$144,199
Ownership & Operations
Who Operates This Facility
Accordius Health at Midwood, LLC
for profit
Chain Affiliation
Simcha Hyman & Naftali Zanziper
90 facilities nationwide
Chain avg rating: 2.3/5 · Rank 59 of 94
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit shamrock-hr.com
Medicare data downloads
Original nursing home datasets
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