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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 86 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 82% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 19 findings, above the IL average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Accolade Healthcare of Savoy has undergone a significant cultural and operational shift under new ownership, with many families praising the improved communication, compassionate nursing staff, and effective rehabilitation programs. While the majority of recent reviews are highly positive, a minority of families report serious concerns regarding neglect, slow response times for medication, and unprofessional conduct by specific staff members. Prospective families should weigh the strong consensus on staff dedication against these recurring reports of inconsistent care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 87 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“Jonas and his crew have completely changed the culture. Staff is friendly, competent, and attentive.”
“The staff in Memory Care are wonderful, and have provided incredible kindness and support to my father, and each of us, as we have had to learn to navigate through this transition for our family.”
“It took hours for the nurse to bring medication. The “watcher” sat outside the door on her phone the whole shift. Patient ended up having to be readmitted back to the hospital and the family was not even notified by the facility.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Accolade Healthcare of Savoy has a concerning pattern with 157 deficiencies across 31 surveys, with 71 triggered by family complaints. The most recurring issues involve abuse and neglect protection, medication management, and resident safety. Problems appear to persist across multiple years, with recent violations in 2025 for abuse protection, medication errors, and treatment failures, indicating ongoing systemic challenges rather than corrected issues.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Federal Penalties
Fine
Nov 24, 2025
$22,100
Fine
Sep 3, 2025
$77,350
Fine
Dec 6, 2024
$39,148
Payment Denial
Sep 8, 2023
16-day denial
Fine
Sep 8, 2023
$58,061
Fine
Jun 26, 2023
$60,687
Payment Denial
Jun 26, 2023
12-day denial
Accolade Healthcare of Savoy
for profit
Accolade Healthcare
7 facilities nationwide
Chain avg rating: 2.7/5 · Rank 6 of 6 (Lowest rating)
Owners
Freedman, Moshe
Owner
Freedman, Shmuel
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
86 reviews from families & visitors
Official Website
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Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 2 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.