Strong Medicare quality ratings; public reviewers often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 80 Google reviews

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Abingdon Health Care LLC has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and friendly nursing staff and effective, high-quality rehabilitation therapy. Review the component ratings and current source records before deciding.
Abingdon Health Care LLC receives highly polarized feedback, with many families praising the compassionate nursing staff and effective rehabilitation programs, while others report severe concerns regarding patient neglect and communication failures. While some visitors highlight the facility's cleanliness and landscaped grounds, multiple reviewers have documented instances of poor responsiveness to call lights, medication errors, and dismissive attitudes from staff.
Quality Themes
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Concerns
Rating Trends
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Distribution · 71 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was compassionate and friendly and very competent. The therapy staff was also wonderful. My family member had lots of interactions with many different staff members all being very positive and helpful.”
“My sister and I were there often and due to poor response to a call light getting answered or lack of staff coming in the room we ended up doing more than a family member should have been expected to do just because we were there.”
“The facility was so helpful in helping with getting her from the hospital to the facility with their knowledge of what I needed to do paperwork and everything else because I had no idea what I was doing.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Abingdon Health Care has 16 deficiencies across three surveys with all issues corrected by the facility. The most recurring problems involve food safety and handling, resident rights and discharge procedures, and building safety systems. A concerning pattern shows food safety violations in both 2018 and 2024, suggesting potential ongoing challenges in kitchen operations despite corrections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Abingdon Health Care LLC
for profit
Commonwealth Care of Roanoke
12 facilities nationwide
Chain avg rating: 3.6/5 · Rank 1 of 12 (Highest rating)
Owners
Bdsheffer LLC
Owner · Organization
Dj Petrine LLC
Owner · Organization
Goodall, Lury
Owner
Stallard, Patricia
Owner
Tucker, David
Owner
Petrine, Deborah
Owner (parent company)
Petrine, James
Owner (parent company)
Sheffer, Brady
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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