Aberdeen Village
Strong Medicare quality ratings; families often praise warm and welcoming community atmosphere. Still worth an in-person visit.
based on 19 Google reviews
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What this means for your family
Aberdeen Village is highly regarded for its independent living lifestyle and social environment, making it a strong choice for active seniors. However, families seeking rehab or high-acuity nursing care should be cautious; please specifically inquire about their medication administration protocols and how they handle communication with out-of-state family members.
Google Reviews
Google Reviews
19 reviews on Google“Aberdeen Village receives high praise from long-term independent living residents who value the community atmosphere, active social calendar, and beautiful grounds. However, families of rehab and healthcare patients have reported serious concerns regarding medication management, food quality, and responsiveness of the staff. Prospective families should weigh the positive independent living experience against the critical feedback regarding clinical care and communication.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming community atmosphere
- Active social and activity calendar
- Beautiful, well-maintained grounds and facilities
- Low staff turnover in long-term care
Concerns
- Inconsistent medication management and administration (mentioned by 2 reviewers)
- Poor communication and responsiveness from staff (mentioned by 2 reviewers)
- Low food quality and temperature issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 23 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how much care goes into maintaining such beautiful grounds; how do the residents typically enjoy the outdoor spaces during the week?
- 2With such a high staffing rating, how do you ensure that the care remains personalized as the facility stays busy?
- 3Could you walk us through your specific process for medication administration and how you track it to ensure everything is perfectly accurate?
- 4We've heard great things about the community atmosphere here; what kind of social activities or group outings are currently on the calendar for residents?
- 5How does the nursing team handle communication with family members to ensure we are always kept in the loop regarding any changes in health?
- 6What is the protocol for managing medical emergencies or sudden changes in health during the overnight hours?
Personalized based on this facility's data
Key Review Excerpts
“Mother was there for nearly 10 years and there was very little staff turnover. The whole staff became almost like family.”
“To be out of state and to know she has such poor care is heart wrenching! Not getting medications accurately or on time or even when requested.”
“I’m not sure what kind of care facility y'all are running over there. Assisted living, you'd think there'd be someone to answer the front desk phone or to greet family and friends upon arrival.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
8
measures
2
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed multiple complaints against Aberdeen Village, triggering 10 of 24 total deficiencies across recent surveys. The most recurring issues involve fire safety procedures, accident prevention, and medication management. While most deficiencies have been corrected, the pattern of complaints suggests ongoing concerns about resident care quality and safety oversight that families should investigate during visits.
Feb 10, 2026Routine6
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Construction Deficiencies
Use approved construction type or materials.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Oct 22, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 15, 2024Routine5
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
May 15, 2024Complaint9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Sep 27, 2022Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Federal Penalties
Fine
Oct 22, 2024
$8,021
Payment Denial
Oct 22, 2024
15-day denial
Ownership & Operations
Who Operates This Facility
Aberdeen Village
nonprofit
Chain Affiliation
Presbyterian Manors of Mid-America
14 facilities nationwide
Chain avg rating: 4.0/5 · Rank 6 of 13 (Best)
Ownership & Management
Owners
Presbyterian Manors INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit presbyterianmanors.org
Medicare data downloads
Original nursing home datasets
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