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Public Google reviewers rate this highly and often mention clean and home-like environment. Schedule a visit to confirm the fit.
based on 8 Google reviews
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Public Google reviewers rate A & M INC. highly. Reviewers highlight: clean and home-like environment, friendly and attentive staff. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
A & M Inc. is highly regarded by families for its clean environment and staff that treats residents like family. While some reviews are brief, multiple visitors highlight the friendly employees and the facility's ability to provide personalized care for residents with high needs.
Quality Themes
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Distribution · 8 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The Bray Road facility treated us like family. My relative was bed-bound in other facilities, but after moving to Serenity, the staff made sure that that wasn't the case!”
“Staff provide quality care . The place is clean and it feels like your at home. Would recommend to families need a place for love ones .”
“I went to visit my sister nice place, friendly employees, my sister enjoy it there.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
This facility has a history of serious concerns, including a substantiated investigation involving physical and verbal abuse of a resident by a former staff member. Recent renewal inspections also identified failures in maintaining complete staff schedules and performing required annual reviews of resident care agreements.
Resident care agreements were not being reviewed at least annually for one resident.
Staff schedules were incomplete, only including first names and shifts worked instead of full names and job titles.
Video evidence confirmed a staff member was physically and verbally abusive to a resident, including slapping the resident's face and using derogatory language.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
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Google Reviews
8 reviews from families & visitors
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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