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Nursing HomeMedicaid

Zumbrota Care Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

433 Mill Street, Zumbrota, MN 5599240 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Zumbrota Care Center Nursing Home in Zumbrota, MN — Street View
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What this means for your family

Zumbrota Care Center falls in the middle range of Medicare quality ratings. This means baseline standards are met, but there is room for improvement. A personal tour and conversation with current residents' families will give you the best picture of daily life here.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.56hrs
OK
Registered nurses for medical care
Total Nursing
4.05hrs
99%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

6

measures

Mixed Results

1

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
19.5%
MN
12.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.5%
MN
17.0%
🩺

Residents with a long-term catheter

↓ Lower is better
This Facility10.6%
Worse than Avg
Here
10.6%
US
0.9%
MN
2.1%
⚠️

Residents who fell and were seriously hurt

↓ Lower is better
This Facility11.9%
Worse than Avg
Here
11.9%
US
3.2%
MN
4.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
12.1%
MN
4.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.2%
Worse than Avg
Here
22.2%
US
14.4%
MN
18.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
MN
82.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
MN
88.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.7%
Worse than Avg
Here
3.7%
US
1.6%
MN
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
2penalties
Near state avg (8.0)
12 complaint-triggered

Families have filed multiple complaints leading to 12 deficiencies, with recurring issues in safety and accident prevention, food service and dietary operations, and administrative oversight. The facility has shown a concerning pattern of safety violations, with accident hazard deficiencies appearing three times in recent months, including failures to report suspected abuse. While all violations show correction dates, the repeated nature of safety and dietary issues suggests ongoing operational challenges that families should carefully evaluate.

Dec 2, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 26, 2025Complaint
2
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Aug 7, 2025Routine
2
0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0628Minimal · WidespreadCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Aug 7, 2025Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

May 27, 2025Complaint
7
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0836Potential for harm · WidespreadCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0838Potential for harm · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0851Minimal · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

May 30, 2024Routine
2
0801Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Federal Penalties

Fine

May 27, 2025

$43,570

Payment Denial

May 27, 2025

367-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Zumbrota Care Center

Organization Type

nonprofit

Chain Affiliation

Chain Name

St. Francis Health Services

Chain Size

14 facilities nationwide

Chain avg rating: 2.9/5 · Rank 9 of 14

Ownership & Management

Key personnel

Stock, KelseyManagerTepovich, NicholasManagerThompson, ReneeManagerTomoson, AprilManagerWalker, AmyManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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