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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 14 Google reviews
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Zachary Manor Nursing and Rehabilitation Center has a middle-range Medicare overall rating. Strengths include compassionate individual staff members. Some reviewers note concerns about neglect and slow response to patient needs (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
Zachary Manor Nursing and Rehabilitation Center receives highly polarized feedback, with recent reviews highlighting significant concerns regarding patient safety, cleanliness, and staff responsiveness. While some families report positive experiences with specific staff members during rehabilitation, multiple reports of neglect, poor facility conditions, and communication failures suggest a volatile environment for residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 15 analyzed
This facility responds to some reviews.
Personalized based on this facility's data
Key Review Excerpts
“The entire staff was so kind and loving. I was able to visit often and was alw”
“My mother was cared for in the most loving and compassionate way at Zachary Manor for over 7 years. She had dementia, which this facility specializes in treating.”
“This place is not clean one but the floors in the room are so dirty the carpet in the hallways are dirty Nobody moves or can give any info out when asked a question”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
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Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced 6 complaint-triggered deficiencies where families reported concerns about nursing staffing, safety, resident rights, care planning, and record keeping. Recurring problems span care planning and assessment, nursing staffing, and building systems (heating/ventilation). While most issues show correction dates, the facility has ongoing challenges with maintaining adequate staffing and completing proper resident assessments across multiple surveys.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Zachary Manor Nursing and Rehabilitation Center
for profit
Central Management Company
21 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 21 (Highest rating)
Owners
Kistachie Health, LLC
Owner · Organization
Prico, INC
Owner · Organization
Maumalanga, Holly
Owner (parent company)
Zimmerman, Freda
Owner (parent company)
Price, Teddy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit zacharymanornursingandrehab.com
Medicare data downloads
Original nursing home datasets
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