Yorktown Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 26 Google reviews
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What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as the rehab team receives exceptional praise. However, if your loved one has complex pain management needs, you should proactively verify the protocols for monitoring pain and ensure you have a direct line of communication with the nursing staff.
Google Reviews
Google Reviews
26 reviews analyzed“Families can expect high-quality rehabilitation services and a compassionate, family-like atmosphere, with several reviewers specifically praising the physical therapy team. While many praise the cleanliness and food, one reviewer reported severe concerns regarding pain management and inconsistent communication from staff.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Clean and pleasant-smelling facility
- Engaging resident activities and social atmosphere
- High-quality food and nutrition
Concerns
- Inconsistent communication from staff regarding patient status
- Poor phone responsiveness and communication
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge reviewers by name and reference specific details of their experiences. They maintain a professional and appreciative tone across both positive and negative feedback.
Questions for Your Tour
- 1We've heard wonderful things about the quality of the food and the social atmosphere here; what kind of daily activities or group outings do the residents typically participate in?
- 2Since we want to stay closely connected to our loved one's care, what is the best way for us to receive regular updates on their daily status and well-being?
- 3What is the protocol for notifying family members if a medical emergency occurs or if there is a change in a resident's condition during the night?
- 4We are so glad to hear the facility is kept very clean and pleasant; how often are the resident rooms and common areas deep-cleaned?
- 5With the physical and occupational therapy programs being a strength here, how do you work with the clinical team to ensure a resident's rehab goals are being met?
- 6How does the nursing team manage communication with families to ensure we are always in the loop regarding any changes in care or medication?
Personalized based on this facility's data
Key Review Excerpts
“Melissa and Sarah, the therapist at Yorktown Nursing and Rehab have been my saving grace! They have used different exercises and stretches to not only get my leg strength and balance back but now I am stronger in my arms and have gained much more range in”
“The room, the bed, and everything were terrific, but best of all, the care and attention of the staff were fantastic. The staff are good listeners with a light-hearted attitude and pleasant smiles.”
“My mother was a skilled resident at Yorktown Nursing and Rehabilitation Center. When she arrived, she was extremely ill. I worried she may not ever step foot in her own home again. After extensive rehabilitation, excellent nursing care, and great-tasting nourishment from dietary, she was able to return home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
6
measures
1
measures
Residents needing more daily help over time
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints leading to deficiencies related to safety hazards, facility cleanliness, and food safety at this nursing home. The facility shows recurring issues with heating and ventilation systems across multiple surveys, emergency exit safety, and food handling practices. While most deficiencies have correction dates, the pattern of repeat violations and complaint-triggered inspections suggests ongoing operational challenges families should investigate during visits.
Feb 20, 2026Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Apr 24, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 21, 2024Routine16
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Sep 7, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 29, 2023Complaint2
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Sep 29, 2023Routine2
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Federal Penalties
Fine
Sep 7, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Dewitt Medical District
for profit
DIVERSICARE YORKTOWN LLC
KRISTI KELLEY
Chain Affiliation
Diversicare Healthcare
46 facilities nationwide
Chain avg rating: 2.5/5 · Rank 1 of 4 (Best)
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit yorktownnursing.com
Medicare data downloads
Original nursing home datasets
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